Bill Jacobs Volkswagen Sales Reviews Dealerships
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Bill Jacobs Volkswagen Sales Reviews

  • 2211 Aurora Ave
  • Naperville, IL 60540 (map)
  • (888) 903-6560
  • Chat with Dealer
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Sales Reviews

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Sales Rating The worst ever... Written by LightningBolt1 on 01/15/15 05:51:42 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a car for my son from them recently and everything went well except for the finance and insurance manager who was very pushy for me to get financing and extended warranty (both were declined as I had the funds to pay plus the car was certified with 2 years/24000 bumper to bumper warranty). Th...
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Dealer Response

It is always our goal to create a great experience when purchasing a vehicle from Bill Jacobs VW. Never is it our intention to put our customer through unnecessary steps. We do have the policy of not accepting cashier checks because on more than one occasion w... Read more

All Comments (1)
Sales Rating Matt M, the greatest of all time. Written by lizagna on 12/19/14 05:53:42 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I really can't say enough great things about the staff at Bill Jacobs VW in Naperville, and especially Matt M. He made my car buying experience way more fun than I had ever thought it would be. He was really personable and answered every question that I had. Well, I really only had one question. "Ho...
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Sales Rating Great car,great people Written by Marius_Grigore on 12/12/14 03:33:37 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I got a Vw Jetta at the end of October and i was very happy with everything, especialy with Rodney Garmon,the salesman who helped me with the paperwork.
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Dealer Response

Marius-Thank you for taking the time to leave a great review! We are glad to hear that you are happy with your new VW Jetta! -Drew

All Comments (1)
Sales Rating Wonderful experience Written by ghoulfriend on 07/07/14 07:20:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After caught off guard with expensive car repairs, I decided to lease a new vehicle that same day. Rodney G. was nothing but helpful, pleasant and a pleasure to work with during this time. He provided a very detailed explination of all the features of the vehicle and answered all my questions very c...
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Dealer Response

ghoulfriend- Thank you so much for the great review! We are happy to hear that you enjoyed your car buying experience :) -Drew Martino

All Comments (1)
Sales Rating Eventually worked it out... Written by the1lion on 02/16/14 04:19:46 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Saw the car I wanted listed - think it may have been on this site. Contacted dealership and went in to purchase. Everything didn't go as well as it should have and, per the legal agreement, I'll just say it was all settled.
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