Hawk Cadillac
Customer Reviews of Hawk Cadillac
Danny Dutkiewicz sales man
byon 01/29/2018
very helpful well verse polite answer all guestions I had set up my blue tooth explain the bells and whistles of all the different buttons on stering whell just a pleasue to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Satisfaction With Hawk Cadillac
byon 01/26/2018
Melinda our sales person understood completely what we were trying to accomplish and went to great lengths to accommodate us. I've always believe that the customer contact person in any business is it's most valuable asset, and Melinda has proven that completely!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
CTS V Purchase
byon 09/11/2017
First enjoyable car purchase I have ever experienced other than the bottom line Published Purchase price that some dealerships with no "Salesmen" offer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad purchase experience
byon 02/13/2017
Will some up my experience. Salesman provided wrong information about the vehicle. After I purchased a Cadillac I found that the info provided was incorrect. (I should have checked prior to purchase). Was told by the Cadillac saleslady it was a Hawk Chevy salesman that sold me a Cadillac and the Customer Experience rep said he does sell Cadillac's?????? and now I'm stuck without an option I was told it had. Dealer was all concerned I was unhappy and customer experience rep was telling me they were doing all to make it right. In the end nothing was done and again I'm stuck. Sales crew was pleasant during purchase but all dealerships are, they're taking your money. Called salesman to ask a question about something completely unrelated. After leaving 3 messages throughout four days, I finally called the sales manager to explain. The salesman then called me back. After only a month, I had to bring the car in for service. There service department is fine. I was leary about GM after a bad experience years ago and have had foreign ever since. Well shame on me. It is disappointing that Cadillac skimps on options in the first place as it should be represented properly. There's other contradicting information that I received as well. I will never again use any Hawk dealerships or buy GM again. You can buy other makes with more options for half the price. Choose your dealership and vehicle make wisely. Also looks like the reviews on their website are controlled by them. It seems after about 25 good reviews they throw in a bad one. Don't be fooled if this is the case.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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