Advantage Chevrolet of Hodgkins
Customer Reviews of Advantage Chevrolet of Hodgkins
New colorado
byon 04/30/2024
I dont go anywhere else for my cars I have bought my last 3 cars from here and have had friendly people good deals and good interactions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New colorado
byon 04/30/2024
I dont go anywhere else for my cars I have bought my last 3 cars from here and have had friendly people good deals and good interactions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service your car somewhere else !
byon 03/21/2023
It took them 5 weeks to fix my car and when I got it back it was making noises and still making noises that the dealer couldn’t explain nor fix and to top it off my car has scratches and it’s dirty inside, just careless !
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Excellent Service Department
byon 01/10/2023
Great service, Patrick was fabulous, he kept me informed verbally, even checked on me a while I was in the lobby waiting for the repairs. This comforted me and enhanced my patience and made me feel special. The mechanic video and the texts are excellent, as they also kept me updated and the mechanic video also informed me of others items of concern, such as the brake fluid needs to be flushed. I give service, and Patrick, an excellent rating and i certainly will be back when my truck needs repair or maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Advantage Chevrolet is Great
byon 09/14/2022
The folks at Advantage Chevrolet are top notch. They assisted us in tracking down and purchasing a new truck. I recommend them to anyone looking to buy a new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr. Anthony ziko
byon 08/21/2022
Mike Armstrong is great I’ve been doing a lot of business with advantage Chevrolet in Hodgkins I purchased four vehicles from them including my brand new Corvette couldn’t be happier
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service team
byon 03/22/2022
Service team at Hodgkins Advantade is spot on. They have been servicing our cars since 2010 and I will never consider going elsewhere. Great job guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
good communication
byon 01/11/2022
Len did a great job answering my questions and providing great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 05/30/2021
Everything was fine except they did a terrible job washing up the car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick service
byon 05/15/2021
Purchased a 2021 Chevy Trax that had a slow leak in a tire. They patched it & washed it for free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Silverado
byon 09/09/2020
Never expected to get the truck that I wanted but the staff was so helpful.. thanks chevy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Advantage Chevrolet in Hodgkin's, Illinois
byon 12/20/2019
Great inventory, knowledgeable employees, friendly, and considerate.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer Service
byon 01/08/2019
Excellent service and very friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Horrible experience attempting to buy a used car
byon 12/06/2017
Found vehicle online spoke with Britt and explained we have our own financing and just need to send details to our bank and have check sent to the dealership and provided the loan approval email from our banker. We were told come get the car Saturday and start out on our 3 hour drive. Get a call from Dan Rekstad the internet sales manager that he wants to do a back up loan and we turn around halfway through our 3 hr drive. Long story short they didnt get a approval due to some stuff in our current credit (which we told them up front) which is why we used our own bank at a rate of 3.14%. On Monday I tell Dan that the check is in the mail and ask what do I need to do to have the car held for 2 days. I offered to pay $500 down to hold it. He told me he had to talk to the used car manager Joe. After calling him 3 times (since he neglected to call me back all day) I get an answer finally and am told if I provide them a copy of the check, they will hold our car for us. Dan calls me back the next day and says they have someone looking at our car and they wont hold it until the check comes in. After I have already paid overnight fees for ups shipping from Washington to Illinois. I call and speak to Joe the used car manager who proceeds to tell me that they had a customer lined up since last week to buy the car and was waiting on the dealer to get them the financing before it sold. As well proceeds to tel me that it doesnt matter if you have your own financing, have to buy airplane tickets to fly in from out of state or even driving from out of state to buy a car, until the deal is signed on the dotted line and funds are paid, cars arent held for anyone. Even multiple time repeat buyers are treated like they are just saying they want the car but are expected to stand them up. At 930 last night I get an email from Dan asking me to call him at some new number in the morning. I simply reply and get told the deal is finalized on our car with someone else despite doing everything these guys asked. Lied to, manipulated, lied to again and again. This is a perfect example of why this dealership has 1 star ratings over and over and over all over the internet. Thanks for wasting my time, my money and disappointing my wife by telling us the car is ours and held and selling it out from under us as the check is being delivered. Ill avoid you when looking for a different car and make sure anyone considering you is aware of how poorly you treat customers. Your reviews speak for themselves.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
Outstanding Service
byon 04/21/2017
Rick Hiller the service representative was excellent. Rick went above and beyond to make sure everything was done properly to my 08 Z06 Corvette. After the maintenance service was done to my vehicle it was parked outside waiting for my arrival. It unexpectedly started to rain and Rick actually had someone bring my Corvette back into the shop so it wouldn't get wet! That's what I call total commitment to keep a customer happy! Outstanding! Thanks Rick!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Be Wary of their Finance Department
byon 03/07/2017
I recently (in January of 2017) purchased a car from Advantage Chevrolet of Hodgkins. I was satisfied with the car, the price, and the sales process. It was a slightly used Chevrolet Malibu and it has been a great car to over the past couple months. However, I traded in a car with an outstanding loan balance and the dealership kept slightly over the total I owed on the car to pay it off. They would reimburse me the difference when the car was paid off, they said. However, they took around 30 days to pay off the loan balance on my car so I had to make an additional payment on a car I no longer owned (while it was listed for sale on their site, in fact). When they paid off the balance of the initial loan, they owed me a balance of $364 because of the additional payment. Here's where the one star comes in: multiple emails and phone calls over the past couple weeks have been completely ignored in regard to this matter. While the sales process, pricing, and product were good, I can't recommend doing financing business with this company because they are either thieves or disorganized and unresponsive. Lesson learned.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Work done in timely manner.
byon 01/27/2017
I've been a customer for several years. This service visit was the fastest turnaround yet. Very well pleased with the service and pleasantness of the staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Warranty Work
byon 11/19/2015
The experience at the dealership itself was very good. Despite the fact that we were not too impressed with needing to bring the car in for repairs at only 56,000 miles. The service staff and everyone else were very good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
10/22/2015 A day to remember
byon 11/16/2015
Thursday, October 22nd, 2015 I was driving my 2007 Chevy Malibu to work. I had just merged onto the expressway when my steering wheel locked up and a power steering warning flashed across my dashboard screen. When it was safe to do so, I pulled into a gas station popped the hood and googled 2007 Chevy Malibu power steering and then discovered a recall. I took my car to Advantage Chevy of Hodgkins because it's close to my job. While I was there I was given some information about their trade in program. I didn't plan on getting a new car but it would be nice, considering my 2007 needed tons of work and I was still paying a car note on it. So I let them run the VIN and my heart sank, I was driving a junk car that was dangerous for myself and my family. I'd been driving this car for 2 years and I had 2 more years to pay it off. They ran my credit and I was able to drive off in a 2015 Chevy Malibu with 15 miles. This is my first new car purchase and the process was painless. Joe C.has been a great advisor and he checks to make sure things are working out for me. Dennis was the sales manager that got my car note lowered and my APR is lower on this car than my previous vehicle. This has made my life easier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Treated like a priority
byon 06/08/2015
My car was towed to Advantage and Jose was welcoming and helpful. Not only did he write up my presenting crisis, but added the 2 recall issues to the service write up. I felt like a priority and not an inconvenience, since my arrival was not on the service department agenda. Jose offered to have me driven somewhere if I needed, and offered a courtesy car if the repairs took more than a day. I elected to walk around a nearby shopping center and when then porter saw me walking back he told me that I didn't have to walk, which I thought was so sweet and thoughtful. My car was returned fully functioning, with my overheating issue and the recalls fixed, and washed within a few hours-far exceeding my expectations. Jose reviewed the work done with me. On a different note, the facility was clean and appeared organized. The wait area was also clean and comfortable. Everyone I saw or worked with presented in a very professional and courteous manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 04/29/2015
The thought of buying my first car was nerve wrecking. Walking into Advantage I felt like family, everyone greated me with a hello and asked if I needed anything. My sales person Chris had great knowledge on my 2014 Chevy Cruze and answered every question I had. I am so happy with the experience I had with advantage and think anyone who wants to test drive a new car should stop in and see Chris For a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dirty and Unscrupulous
byon 08/01/2013
DON'T GO NEAR THIS DEALERSHIP! U HAVE BEEN WARNED!!! This sales department is the most immoral place to go and buy from. They will not honor all their rebates and cash incentives. They pull out the car's invoice and tell u how much their losing on the deal. And??? Why would even bother to advertise below what u are willing to sell it for? U waste ppl time and lie about even having a sale!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments