Jennings Volkswagen
Customer Reviews of Jennings Volkswagen
GottaGTI
byon 05/03/2024
Recently bought a used GTI here. Great car at a good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
GottaGTI
byon 05/03/2024
Recently bought a used GTI here. Great car at a good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Support
byon 08/16/2023
Just bought a new GTI at Jennings. As in the past, got a great deal and great support in buying and getting to know the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First new car in 15years!!
byon 07/09/2022
Jennings Volkswagen was amazing!! From initial contact, the whole process was streamlined. Lily the VW specialist was thorough about explaining every step and went the extra mile to help me return a rental car I drove to the dealership so I could drive my new car home the same day. She was amazing! Erik the finance manager, was great in covering all the details and made it so simplified. I really can't say enough great things about this dealership. I drove out of state to go to this particular dealership and I'm so happy I did. They definitely have my business when I'm ready for my next VW
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good experience
byon 03/09/2022
Everything went really well Danny was the salesman easy to work with gave me a good deal I will go see him when it's time for my next car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Car Buying Experience Ever
byon 11/23/2021
Best experience buying a vehicle I have ever had. Mario Cardenas, and Finance Manager Eric Dixon were terrific, as was the entire organization. Very clear and straight forward pricing, and the vehicle was clean with everything done exactly as I had requested. I was driving out of there in no time at all. These people will change your mind about the whole car buying experience. Make sure to contact them before buying a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New car sales experience
byon 09/07/2021
Leased a new tiguan yesterday and it was a fantastic experience. Arek and Daniel and the finance Mgr were all great. I would definitely recommend them!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
byon 10/29/2019
Moe was amazing! he worked very hard to find me the best deal for my Car! Iryna was very helpful with all my questions during and after the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I trust Jennings and I LIKE Jennings!
byon 04/17/2019
I can't imagine buying a car anywhere else. Walking into Jennings is like walking into a family picnic. Everyone says hi and everyone remembers you. They also remember things about you. Arek Anezko greeted me and got me started even though he was promoted! Then he brought over Mario Cardenas who took it from there and did a fabulous job showing me every car I wanted to see and going over every single feature and detail. Great experience with Mario! And mike from Finance talked me through the options and he is GREAT! Then the Finance Manager wrapped it up woth great discussion and laughs. ALWAYS a great experience at Jennings!! And I love my cars I get from you. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Used Car Purchase with Trade In
byon 03/26/2019
Jennings Volkswagen was great to work with and went above and beyond to customize our buying agreement and experience. Friendly staff and responsive to questions and concerns we had. Love the car we purchased and would do business with them again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
It was worth the drive!
byon 12/10/2018
We traveled the extra distance to only see a color on the Atlas but from the second we walked into the dealership we knew we'd be buying from Jennings. Arpod was succulent, professional and personable. We had a test drive, quote and understanding of stock within an hour. It couldn't hav e been easier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent dealership with outstanding staff!
byon 07/23/2018
This is the third card we've purchased from Jennings. Our last two were a used VW Passat and most recently, a brand new VW Atlas. We can't say enough about Arpad and Moe. Arpad is an experienced product specialist and Moe is a financial wizard business manager They are the most knowledgeable, honest and friendly dealership employees we've ever dealt with throughout the years. Their experience and dedication exceptional. No pressure, you never feel rushed and they're able to answer all of your questions. They aim to please and you feel that they are dedicated to making sure you drive away with a vehicle you want at a price you are comfortable with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
False advertising
byon 01/15/2018
in the last week I brought my vw in after receiving a text with a promotion. My family has owned dozens of vws. I was pleasantly surprised by the great price and how quickly I was able to schedule an appointment by replying to the text. When it was time to pick up my car, the cost was about 40% more than what was promised via text. When I inquired, thinking it's clearly a misunderstanding, the service director told me he doesn't know how I got that and that's all. They refused to investigate or accommodate me, even though they clearly had me scheduled. False advertising! So unprofessional. Would never return or recommend. Too bad I can't give 0 stars. I will also be filing a corporate complaint with corporate. The fees were not reviewed with me prior to services at the time of drop off. The services director was very disrespectful.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Awesome dealership experience
byon 08/26/2017
Arpad Simo and the rest of the staff at Jennings were fantastic in helping us with getting a new VW. They were honest, transparent, and I felt like they were trying to sell me the car I wanted and could afford. Arpad spent time talking through our different options, and made sure I was well aware of what I was getting for my money. Everyone at Jennings was friendly and did their best to make this experience a pleasant one. Jennings is the only dealership I'll go to because they have a good stock of cars and excellent customer service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Kind, Honest Service with High Quality Vehicles
byon 05/15/2017
I was planning on buying a new car, but fluke car troubles pushed that plan a month early. Jennings and Arek were fabulous, honest, kind, and personable through the whole experience. I was incredibly nervous, because this was my first time buying a vehicle by myself. I waited a while to write this review because I'm a cynic at heart; I figured, when is the other shoe going to drop? But I was wrong! There was no bad side to this whole experience, other than the car trouble proceeding my time at Jennings. A+ services, vehicles, and customer support after the fact. I've already recommended Jennings to others, and will definitely be going back for my next vehicle. Thanks so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Extremely Excellent Sales and Service
byon 03/16/2017
Listening and hearing are what counts this service department and dealership have given us great experiences with our cars. Well nothing is cheap in life and usually you get what you pay for. So as much as I gripe about costs I will still purchase and bring my cars here for all maintenance needed on our Tiguan and Passat. Lisa Prat, Claire Ash, and Mayjourio Pope are the best service consultants I've worked with.Shipped: Your Amazon package with Exuviance Eye Contour, 0.5 Ounce will be delivered Fri, Mar 17. Track at w
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience with Arpad at Jennings Volkswagen!
byon 03/03/2017
We just purchased from Arpad at Jennings Volkswagen and had a wonderful experience! He was courteous and made the entire experience easy and stress free. From the first time we met, to the test drive, through the negotiation process - Arpad was informative and incredibly pleasant. We have purchased from other Volkswagen dealerships in the past and always had to wait around and often felt as though we were being "played" when it came to price negotiations. But Arpad and the Jennings team have now reset the bar when it comes to customer service! We would recommend them to anyone and will absolutely continue to do business with them in the years to come.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick, easy, painless, great buying experience
byon 01/22/2017
This is the 5th car we have purchased and / or leased from Jennings VW in Glenview and every time they do not disappoint. It is helpful that the same sales person is still there year to year that we buy from. This is very unusual in the car industry. Arek knows what we want and always offers helpful suggestions on how to do things more efficiently and / or offers insight on to why we may want or not want certain features or amenities thus saving us money. Great buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Another Positive Experience
byon 01/09/2017
This is my 3rd time either buying or leasing a car from Jennings VW, and my experience was once again, outstanding! I was interested in something that they did not have on their lot, but I explained to Amir what I was looking for, and sure enough, he had it for me less than a week later! Dennis was great to work with, and I will recommend that all my friends and family ask for him when they go to Jennings for there next vehicle. I would also like to thank Ken, Mike (S.G.), and Robert Lynn for making my experience with Jennings a positive experience. Thanks again guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Team Approach
byon 06/04/2016
This is our seventh VW from Jennings. We cannot say enough good words about the process of buying a car from this locally-owned business. We are most satisfied with the team approach of Jennings. Everyone has their specialty, either in the features of the cars and ownership of the relationship (Arek), or the financing and leasing (Mike), or the service expectations (John McGowan), or the business transaction (Paula) or the management of the team and process (Ken). We feel family to them and they feel like family to us. Thank you for another truly wonderful experience! Sharon and Kevin
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Above and beyond
byon 05/22/2016
I leased a Tiguan today from the internet. Great price with no hassle service. Easy delivery. I forgot my Ipass in my old vehicle only to discover they had already installed it in the new one. Kudos to Craig, Ken, Keith, and Mike. Thanks for making it easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Been w/Jennings since 2004. Excellent team!
byon 03/14/2016
I purchased my first new car with Jennings in 2004. Also used their service department for 12+ years. You won't feel intimidated and all of their service reps are very welcoming and helpful. I recently and unexpectedly had to give up my Touareg (was getting old) so I was very bummed and stressed out but Juliana helped me get through a very tough weekend. She took her time and guided me to a comfortable decision that worked for my situation. She wasn't all about "getting the sale". She was genuinely attempting to help my situation first and foremost. She was also fun to be around! Mike finished up our transaction. He was great to deal with and got us through the boring part pretty quickly. Also provided some good advice throughout the decision process. Jennings has a great team. I shopped around at 3 other dealers only to end up back at Jennings. Everyone else just feels like they're trying to "get the sale". I feel at home at Jennings!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes