Larry Roesch Chrysler Jeep Dodge Ram
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Don't trust the internet salesman at this dealership
Written by 07/13/2011
onI was looking for a particular vehicle that the internet salesman at this dealership said they had.
He even sent me the window sticker as evidence.
I was suspect because I checked on line and their inventory showed that he did not have this particular vehicle.
I emailed him once more and he said they had it.
So I drove way out of my way to see and test drive the vehicle.
When I got there, they did not have the vehicle.
He pulled up another one for me to test drive and said that he could get me the one I wanted from another dealer if we agreed on price.
I felt lied to.
This is not the type of dearler I want to do business with.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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larryroeschcjd on 08/21/2012
Dealer Response
We sincerely apologize for your experience here at Larry Roesch Chrysler Jeep Dodge. That is not the way we normally conduct business! We have recently (about a year ago) undergone a huge transformation here! We have a new management staff in our Internet, Sales, and Service Departments! I know you will be impressed! Stop in soon to see whats new here! Again, we are sincerely sorry for this inconvenience.
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