Elgin Hyundai

We brought in our vehicle to have the weather strips replaced on all four doors under warranty as it was loose and falling. This was the 2nd time the vehicle was being brought to this dealership for the same problem. My husband was called and advised we needed a brake job like "yesterday". We advised them not to complete the brake job because the brakes were replaced a little over 12 months ago at Firestone. We took the vehicle back to Firestone for a brake inspection and were advised the brakes are in good condition and recommended to have the brakes reinspected in 6 months. I don't know why the dealership removed the wheels to do a brake inspection when the vehicle was in for warranty work on the doors and we weren't having any problems or noises with the brakes. When I spoke with management at the dealership I expressed my concern about them not offering a 2nd opinion about the brakes when there was a major discrepancy. I was advised they don't feel they need a 2nd opinion because their mechanics have a lot of training and know what they're doing. I think this is a terrible dealership policy. I was very unhappy with the service AND customer service at this dealership and filed a complaint with the Illinois Attorney General AND Hyundai Consumer Affairs. I would NOT recommend bringing your vehicle to the service department at this dealership even if it's for warranty work. All of the above information is true and accurate to the best of my knowledge.