Customer Reviews of NorthSide Ford Lincoln
Deceptive Sales Practice
byon 12/28/2019
Brad Augenstein is a deplorable salesmen. After promising to hold a vehicle, so we could drive from 1.5 hours away to look at it, he sold it 1 hour before our arrival. His customer service is appalling. Having our time wasted by this atrocious excuse of a man was offensive. In any service industry, it is expected that you assist people, not deceive them. As a current owner of 2 Fords and 1 Lincoln, this is unacceptable behavior and substandard business practice. Northside Ford-Lincoln is a disgrace to the entire Ford-Lincon brand.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Dane Harpster
byon 08/06/2018
My wife had such great luck at NorthSide Ford, that I decided to buy a truck there too. And Brandt worked his magic again and now I am the proud owner of a Ford F150 Lariat. We will always walk on The NorthSide!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Belinda Harpster
byon 08/06/2018
I was not in the market for a car until my daughter brought home a Lincoln MKX for me to try. I must admit, it was the smoothest car deal I have EVER done. Brandt Mayhood was the easiest car salesman I have ever worked with. These people really know how to take care of their customers!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nathan Jacquin
byon 08/06/2018
Walking into Northside Ford was the best decision I’ve ever made. The sales team helped me find a vehicle that would save us money currently and in the future. The trade in process was so smooth, I would do it every day if I could. I will not buy from another dealership because they have made me feel like family and I truly appreciate that. Thanks for all of the great work everyone does at Northside.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
What Does Northside Ford Lincoln Offer Drivers from Effingham IL, Mattoon IL, Altamont IL, Shelbyville IL, and Cowden IL? Truly Exceptional Customer Service from Every Angle
Here at Northside Ford Lincoln, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Ford models, our Effingham showroom is the place to be if you're in the market for a Ford F-150, F-250, Explorer, Escape or F-350.
Looking to save some money in the search for your next car? Northside Ford Lincoln also carries a wide range of used cars from Ford, as well as today's other top automakers.