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McGrath Lexus of Chicago

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McGrath Lexus of Chicago
1250 W Division St, Chicago, IL 60642 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
My experience was different from the other raters
Written by myoldml on 02/25/2012
In fact, everyone we met exhibited an extraordinarily high level of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the master of ceremonies and lead actor, though Maria and Doug were equally good in their supporting roles. They didn't give me a price online but did negotiate over the phone and honored that negotiation to a T. Unlike my experience buying previous cars, they were extremely respectful of my time.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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mcgrathchicago on 03/19/2012
Dealer Response
myoldml, I am remiss in responding to you and I apologize. Nonetheless, thank you for taking the time to review and thank you for the kind words. I have shared your review with Brian Carlson and we are both so pleased that you are happy. Please do not hesitate to contact either of us with future concerns. Sincere regards, John L. Douglass eCommerce Manager
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