Marquardt of Barrington
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Dealership Service Review
service Rating
Service Department Excellance!
Written byon 02/11/2015
The Service Department at Marquardt is outstanding! I had a little glitch with my new 2015 GMC Terrain. They worked diligently in getting it fixed correctly. It was not a vehicle issue-it was an On Star issue-not their fault but they took care of it very quickly. Not only do they know their vehicles-they are genuinely concerned, kept me up to date with phone calls, got me to and from work - all without missing a step. Thank you Lino, Alex, Justin and the technician who took care of my vehicle-you are all awesome!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes