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Customer Reviews of Antioch Chrysler Dodge Jeep Ram

4.0
Overall Rating
4 out of 5 stars(116)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

The perfect 1500 Laramie on the lot

by KDUB on 04/14/2023

Take your time and find the right vehicle for you. The team at Antioch CDJR worked with me to put me in the perfect truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

116 Reviews
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5 out of 5 starssales Rating

The perfect 1500 Laramie on the lot

by KDUB on 04/14/2023

Take your time and find the right vehicle for you. The team at Antioch CDJR worked with me to put me in the perfect truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience!

by Jeff on 01/10/2023

Pete was great! I visited another local dealership before Antioch. It was a horrible experience. Pete listened to my wants and concerns and acted professionally and quickly to make the buying experience perfect. Thanks Pete!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Pleasant experience

by Mary S on 09/19/2022

This is a mid sized dealer with professional, no pressure salespeople. Angelo P worked quickly to get us a great price and financing was a breeze. We would definitely buy from Antioch Dodge in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Hidden fees

by DB on 07/27/2022

Jasmine was lovely, and I do not blame her for this review. Everything was going well. We test drove the car and Jasmine was well informed. When it came time to get the price, they added $2800 in taxes and fees to a $9700 car. Ridiculous. I have used Edmunds to buy my cars for years and they have always been accurate in their estimations. They estimated $1300 in taxes and fees, which is reasonable. We went in fully expecting to pay that, not $2800. We were told they charge $1000 for reconditioning. I said, if you charge that to everyone, that should just be a part of the price, I would not have waisted my time. Nice people, but not transparent. Very disappointed. This is not my first time buying a car, I see this as dirty business.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Huge shout out to Jeff Constable at Antioch CDJ&R! A++++++

by Happy customer on 04/28/2022

Huge shout out to Jeff Constable at Antioch CDJ&R! Let me set the stage and say, I am not an easy customer at a car dealership. I know my stuff and don't budge on what I want/expect or play games. I have bought many cars. I do my research prior to looking at buying any car. I go in expecting what I am expecting, and if that can't be delivered , I will move on to another place and deal. I don't like shady tactics, deception or games (don't waiste my time). I am straight up front and honest and I expect the same in return. I had been to several car dealers before going to Antioch CDJ&R and dealt with shady practices, prIce gouging (15,000 mark up above sticker... seriously!). I like to call and set my expectations of the deal before I go to look at a car, I don't want to waiste your time and mine. sooo. you can now see I am one tough cookie to deal with as a customer, and if you start waisting my time, i have no issue telling you straight out.. I have to say, Jeff delivered everything I expected and more. straight up honest and works to get you the best deal and what you are asking for. no price gouging, no hidden extra cost, no games. knowledgable, Professional, kind and funny! I went in with my expectations set on trade in amount and price for the 2022 Compass, and he knew those expectations prior to me getting there.. Jeff delivered everything I expected, and found a couple extra discounts I never even knew existed! by far the best car buying experience I have ever had, and I have bought a lot of cars over the years. Thank you Jeff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

colin the best

by ken on 04/07/2022

like all the hospility

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Of The Best

by Demon Doug on 03/23/2022

My wife and I have purchased many many vehicles over the course of 35 years. 15 years ago we landed here and haven’t looked back. We have to pass 4 CJDR Sores to get here from our home, which includes the one in our home town. Worth it every time! Kevin Skaronea was hired there 10 years ago as a salesman and learned the trade and worked his way up to be one of the best sales managers ever. Our last experience was a remarkable one. I ordered my wife a 2022 Durango R/T on January 15, 2022 Factory Order. Took 7 weeks, during a major car crisis. That’s how it’s done!! Our salesman Angelo Passarelli is a young courageous and polite individual that is our future in this business. Thank you to all the staff of Antioch Dodge for making us happy each and every time and for all you do! Excellence Delivered!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Family

by Mike Harvey on 03/17/2022

I felt like it was all about me and what I wanted. Like I was Family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service

by Horns19 on 03/07/2022

Taruj and Collin were amazing in helping me find the right Jeep Grand Cherokee for me! Nothing short of professional, friendly, and class individuals! It was worth the drive from WI to IL to work with such a great group of people and a dealership that's all about YOU...the customer! Take my word for it, stop in and see them yourselves! You will not regret it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2nd new car purchase!

by Erin on 02/26/2022

This is my second new car purchase from Antioch. Awesome sales and service. Always have been very helpful and accommodating. I know I’ll be back again! Thank you guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very accommodating. Very friendly and helpful dealership.

by Joanne Stecher on 02/23/2022

Quick service. Asked questions and had answers right of way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Eric Hochstedler was great

by Shawn on 02/23/2022

Eric Hochstedler was great. Honest and Knowledge about the vechicle. I went to 4 or 5 different dealerships before coming here. Each other one I felt I was being lied to and ripped off, so I walked away. At Antioch Chrysler Dodge Jeep Ram was the only time I felt they were being honest and negotiating a fair deal. Thanks again Eric.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome experience

by Denise Donohue on 02/23/2022

Great facility, staff and selection. The only thing that I was unhappy about was how they automatically added GAP insurance into the sale without asking. Once this was caught during financial review, however, they immediately took it off once I voiced my displeasure with it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New car purchase

by Kim on 01/30/2022

I always go to Jeep in Antioch this is my family 5th Jeep with them would highly recommend them and you families to go there fair and honest

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2021Grand Cherokee lease

by R Piper on 06/12/2021

Great experience. Salesman was very knowledgeable and professional. Very pleasant to work with. Will definitely deal with him again when my new lease is up.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent car buying experience!

by Roy Wulffen on 06/10/2021

Angelo Passarelli at Antioch Dodge gave me excellent service and made sure my experience here was a good one. I was also pleased with Bob in service and Tony. I would highly recommend Antioch Dodge for your next vehicle! Roy Wulffen

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very helpful!

by Natasha on 04/16/2021

They worked hard to get us in what we wanted for the right price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Car buying in Antioch

by Antioch Chrysler Dodge Jeep on 03/12/2021

I have no bad things to say about Antioch Chrysler, only good things. My salesman Dan was very knowledgeable and spent as much time as i needed before I made my decision to purchase a Jeep Wrangler. I highly recommend Antioch Chrysler Dodge Jeep.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Buyer Beware

by John Doe on 01/31/2021

Buyer Beware My wife and I were beyond ecstatic to buy a new Jeep for our family. We saved a long time to buy an SUV that fit our needs - we drove down to Antioch from WI to look a Jeep that was listed. A different Jeep caught our eye, the sales process went smooth, our one year old rang the bell and we took picture proudly with our new vehicle. Within two days of owning this Jeep the check engine light came on. When we called and spoke with our salesman and the manager of Dodge Antioch, he basically told us so sad, too bad, car is sold as is and tried to resell us the extended warranty. Well, in the state of WI it's illegal to sell a vehicle that won't pass emissions, and that's exactly what this dealership did. We now have had this Jeep to our mechanic twice and a third time to a Jeep dealership with already spending over $2000 in repair to the evaporative system with the check engine to continue to come on. At this point I'm pretty sure this dealership sold us a lemon at the cost of $25000. Oh and by the way- it would of been more if I didn't catch they were trying to slip in an extra $1k in a "reconditioning fee". This dealership obviously does not care about the quality of the vehicles they are selling. Don't trust this dealership and avoid the nightmare we are experiencing.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car

by Brad on 01/25/2021

Pete was great. Helped me find a vehicle within my budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Salesman Nick

by Frank Rayniak on 01/03/2021

Nick provided excellent service and advice without the usual B.S. Thanks Nick can't wait to pick up truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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