Taylor & Sons Chevrolet
Customer Reviews of Taylor & Sons Chevrolet
Tyler & Sons Chevrolet
byon 12/09/2023
Aaron was easy and pleasant to work with very knowledgeable. Alexus was just as great in the finance office. We would recommend Taylor & Sons Chevrolet to anyone for their great pricing and customer service (thanks Lauren). It’s was worth the drive from Spokane.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Disappointing Tradescraft
byon 02/27/2024
A frequent traveler, I've stopped at several dealership service centers throughout the continental U.S. for oil change/tire rotation services and one minor check engine light for my 2022 Silverado 1500. Unlike the other stops, the service provided by Taylor & Sons was disappointing. No multi-point inspection form provided and while the tires were rotated, they did not reinflate to manufacturer specifications. Moreover, as you drive in to the service bay, there were stacked tires everywhere and the service rep seemed to be overemphasizing my tread wear was down to 6/32". It all felt a bit salesmanship and unnecessary, not what I have traditionally experienced from other service centers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tyler & Sons Chevrolet
byon 12/09/2023
Aaron was easy and pleasant to work with very knowledgeable. Alexus was just as great in the finance office. We would recommend Taylor & Sons Chevrolet to anyone for their great pricing and customer service (thanks Lauren). It’s was worth the drive from Spokane.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
truck needed service
byon 08/14/2021
we were traveling 1000 miles from home-- they listened made time to take care of our service needs in a prompt professional mannor have to thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great place
byon 11/24/2020
As usual, friendly people, great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 04/09/2019
Excellent service as always from my Taylor & Sons!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Chevy Pick up purchase jitters.
byon 11/15/2018
After years of not having a payment and looking at the price of a new truck. . . I was very cautious and extremely nervous. The kind folks at Taylor and Sons understood that. They didn't pressure me or make me feel obligated to buy from them. They helped make this a fun and exciting experience!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Transmission Replacement
byon 09/07/2016
They treated me like a valued customer. Gave me their best advice concerning the expensive replacement of the transmission and provided us with a courtesy car while our SUV was in the shop for a week. Excellent service on every issue!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No pressure, good prices and service
byon 01/30/2013
I've been to Taylor & Sons for both service and to purchase a vehicle and I've been really impressed by their level of customer service. Each time I've been in, they've gone above and beyond in order to help me out. I usually don't enjoy dealerships, but because Taylor & Sons doesn't put any pressure on the buyer, there's no awkwardness when trying to buy a vehicle or get your vehicle serviced. They're honest, accommodating, and very professional. I also like their facility. It's brand new and comfortable for me and my family. Plenty to do while you're waiting and even some drinks and treats for the kids. I will continue going here for all my maintenance and vehicle purchases. Give them a try, they'll impress you too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Taylor Parker Chevrolet: Sandpoint, ID
byon 03/24/2010
I went to look at a used car at Taylor Parker today with the usual caution that one approaches a car dealership. I found the sales staff helpful and friendly. After driving the specific car I had come to see, the sales manager looked over my trade-in and made me a surprisingly generous trade-in offer on it. The car I wanted to buy was already competitively priced, but I made a slightly lower offer as the top amount I wanted to pay. The offer was accepted and the deal was made. Without even haggling, they subtracted a few required fees from my sales price so I was able to walk out of there without having to pay the fees on top of the sales price (maybe another $100 or so). Then they filled the gas tank before I drove home with the car. I cannot tell you with how impressed I was with the friendly, low-pressure, car-buying experience I had at Taylor-Parker Chevrolet and recommend them to anyone looking for a new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
