Find Honda Dealers in Kula, Hawaii

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Island Honda

110 S Hana Hwy
Kahului, HI 96732
(808) 873-8081

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Kula, HI Honda Car Consumer Discussions

What I Did!!!!: by mauicedar on Wed Apr 22 21:07:48 PDT 2009; After filing a long two message story about my experience with the Dallas Honda Dealer,I didn't trust I bought a Subaru Outback SE. I'll be pulling it behind my motor home and I'll be in mountains and National Parks a lot. The four wheel drive and heated seats will come in handy. I'll be paying about 30% more for gas but I think it's a lot more car. One of the things I really remembered about my 2007 Fit which was totaled by my son was a eight hour drive I took to stay with a friend while my Motor Home was broken down in Utah. That drive in a Fit was choppy and I was really tired after driving such a little car all day. The Fit is perfect as a commuter car but not so hot as a road or off road car. Good luck with your Fit's, Honda makes very good products, but I'm disappointed with the Dealers,

My experience with a misleading Dealer!!! Part Two: by mauicedar on Thu Mar 19 19:56:18 PDT 2009; Continued from#2078 I left off part one half way through the faxed signed offer from Freeman Honda. Continued at pinstripes Door molding The amount of the Deposit ($500.00) to secure the vehicle is refundable at buyers choice until 15th of April or car is available on the lot whichever is the later. Buyer may be able to put as much as $3,000 down toward the car on a Credit Card. The Vehicle will be titled in(sic) licensed by buyer in the State of Montana. Buyer is responsible for all Montana fees and taxes. Total drive out cost on the vehicle with no other fees applied will be $16865. Thank You" The faxed offer was signed by the Sales Manager. I read it carefully and I didn't like the following "Total drive out cost on the vehicle with no other fees applied will be $16865." I felt they could claim that meant there could be other fees that (could) would be applied by the dealer on the final invoice. I wrote on the offer the following signed it and faxed it back to the dealership. "OK, with the understanding that $16,865 is the total cost and there are no other fees except Montana fees by Buyer." Two days later from the Salesman. "Good morning. I hope you're having a beautiful day. Did you get the fax back yet? I can fax it to you this morning. It's already signed." I did not receive it, instead I had calls about the sales Manager didn't understand why I was requesting the signed acknowledgment of my Understanding. I was told there was no problem, vocally, we had an agreement with no other fees. I said if that's a fact then the Sales Manager should have no problem signing the fax. I sent this email. "No fax yet! I really don't understand the lack of a return acknowledgment of the clarification of the agreement. You said the Out the door price was firm and there would be no other fees or costs from Freeman Honda. It shouldn't cause any concern at all. This makes me think there is a issue here. Can you start by emailing me with your assurance that the deal is Price $16,865. Out the door, no other charges or expenses from Freeman Honda?" Then the bomb dropped. I received this email. "No other manager wants to commit to this because the deal isn't making any profit. Xxxxxx Xxxxx want an additional $300 for the adds. Xxxxxxx is off today. So they want more money. They weren't truthful with me I wrote them an email that said "I've been lied to. how do you explain that to me. They answered two days later that they would honor the deal with no fees. What would you do? Sherry "

My experience with a misleading Dealer!!! Part One: by mauicedar on Thu Mar 19 18:18:11 PDT 2009; This is going to be a long post. I'm going to go through my experience with Freeman Honda in Dallas, Texas. Where I use "quote " enclosures I will be inserting quotes from emails I exchanged with the Internet sales dept. First about me. I wanted to buy a Honda Fit to pull behind my Motor Home. I had a 2007 and it was totaled. I have my vehicles registered in Montana under a LLC I formed there. This allows me to register the vehicle there and not pay local sales taxes in Texas. I get a temporary 30 day permit and then register and License the car in Montana. No sales tax there. I live in Hawaii and I'm about to retire and travel full time. Keep in mind that I am in Hawaii and plan on flying into Dallas and picking a new car up in May and then continuing my travels. I contacted several Honda Dealers in Dallas and Shreveport La, because that's where my Motor Home is now. I made the contacts by emails telling them I wanted a Fit Auto Sport and no options. Freeman Honda contacted me with the following in their email. FIT SPORT AUTOMATIC MSRP:$17580 Free 100,000 Mile Warranty FREEMAN HONDA PRICE:$16195 Limited time only.On all standard equiped vehicles That looked like a very good price although some of the claims in this forum are in this range. I emailed the company told them I was interested in buying. By the way, there was never another mention of the Free 100.000 Warranty They replied by senting me the following in an email! "Sherry, Your price on this vehicle is 16195+670 for destination +400 for adds that may be on the vehicle)wheel locks,( to protect your vehicle from vandalism, tint, to keep your car interior cool, pinstripes door molding, just for a stylish look, tray liner in the trunk, for those spills that might occur or to put mulch in the back of the vehicle with no hesitation. All Dealers have adds. Just ask them for dealer adds upfront and they will tell you, "yes I do have adds". If they say otherwise they'd be lying. 17265 Drive out" I noticed the destination fee was added and no taxes or fees mentioned but I emailed back. "Other Dealers are willing to sell the car without add-ons. Most of the options you mentioned I wouldn't want if they were free. Wheel locks maybe. Please let me know if your offer is $16,865 with no options?" They emailed me back. "Dear Mrs. Barnette, That price is with all the add ons." I then emailed back asking for clarification. "So your saying the price I sent you of $16,865 includes the Add-ons? (MR) Sherry Barnette Their answer. "Yes Mam." They were now confirming in writing the lower price and it included the Add-ons. After a couple of telephone conversations in which I went through my desire to register the car myself and avoid fees, which were agree to by the salesman. I sent the following email. "Hi, I just want to get the entire offer down on one page, with a signature from someone at the Dealership who is authorized to make a binding offer. I'm happy with the deal as we have discussed and agreed upon. I'd like a fax with the following details. 1, Listing the car as 2009 Honda Fit Sport with Automatic., Tidewater Blue Metallic color. 2, List the options, Tint for windows, Luggage tray mat, Pinstripes, Wheel locks. 3, Amount of Deposit at $500.00 by Credit card. deposit will be refundable at buyers choice until April 15th or car is available on your lot whichever is later. 4, Three thousand of total price can be paid by Credit card. 5, Vehicle will be titled and licensed by buyer in Montana and buyer will be responsible for Montana fees and taxes. Texas sales tax will not be charged. 6, There will be no other fees charged and the total out the door price will be $16,865." Please fax agreement to me at 808- xxx-xxxx" I then received a fax signed by the sales manager which stated. "Freeman Honda Sherry, Freeman Honda authorizes the sale of: 2009 Honda Fit Sport Automatic transmission in Tidewater Blue with standard equipment and the options listed below: Trunk Tray liner Tinted Windows Wheel locks Pinstrip I've run out of room, I'll post the rest in the next 1/2 hour.

Re: If not MSRP, how low do you think it can go? [kagedude]: by mauicedar on Sat May 13 01:18:48 PDT 2006; Pre-ordered my Fit in January from a North Dakota Dealer. I was able to order my color and model exactly. List plus any options I choose at College Hills Honda discount prices. Tags to drive out of state $10.00, no state sales tax in North Dakota and 129.00 fees. They now have all Fit's sold until July and require some extras. They have stood by their word on my sell. It paid to commit early. I'll sell it next year if the hybrid comes out at plus 1800 with next generation Fit. They'll fix the dead pedal and seat adjustment then. ;)

Trade in thought.: by mauicedar on Tue Apr 25 19:18:48 PDT 2006; If your within range of a Carmax dealer, get a quote on what he will buy the car for. That'll keep the dealer honest or allow you to go back abd sell the car to Carmax. :P

Re: Number 1 [bostonjazz]: by mauicedar on Sat Jan 21 11:27:29 PST 2006; Good move on securing an option. The difference between the Sport and Base is reported to be under 2,000. It's not going to be possible to just choose any options for the Dealers to add on at the Dealerships. Examples are cruise control. The steering wheel on the Sport have the cruise control built in. They won't have that option. If you want automatic, only the Sport has the shift paddles located at the steering wheel. On the Ipod radio there is a booster and two extra speakers. I don't think the Dealers will change that out either. The bundled option choices are usually a good value. The Sport has, the remote, fog lights, cruise control, alloy wheels, bigger tires, radio upgrades and the skirt package. I would usually order the upgraded package every time. This time I plan to haul the fit behind my motor home. I need the manual to pull it four wheels down and the fit's ground clearance is effected by the skirt kits and where I'm going I would damage them. If I take the lower ones off I'm afraid I would have to do some filling and repaint so I'll pass on them, If I were you, I'd look very hard at the upgraded package in the Sport. Buy the Best and only cry once.

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