Nalley Honda
Customer Reviews of Nalley Honda
Auto Fraud
by 07/18/2021
onAuto Fraud The worst decision I ever made was buying a car at Nalley's Honda in Union City,Ga. On May 31st, I bought a Used 2019 White Honda Accord Turbo 2.0 for $30,364. The dealership contacted me less than 7 days later and wanted to buy my car back. They offered me a 2021 brand new Honda Accord 2.0 for my trade in.( Red Flag) I said No. Before Purchasing the Car, I asked for a second key and there was a scratch on the bumper that the dealership was suppose to fix within the 30 days. They refused to fix it and only give me a second key. (Unethical business practice) July 16th, my temporary tag for the Honda Accord expired. I went to the local Fulton County Tag office to get an extension but Fulton County refused to give me an extension because I'm not the owner of the car. The Dealership failed to apply for a tag within 30 days after the sale. As required in O.C.G.A. 40-3-3. The Dealership took my money without providing me what I purchased. Only July 16th, I went to the dealership to inquire about my tag and they said it was nothing they could do about it. Chris Wilkins the General Manager told me to drive the car and we will get this resolved Monday. The plan was to give ME the paperwork to take down to Fulton County. I refused and got upset. Chris Wilkins the General Manager at Nalley's Honda thought it was a good idea to have me drive the car illegally due his staff not getting me my title. I called the police and demanded my money back. The Chris Wilkins said he will give me my money back Monday upon inspection. Ideally, he wasn't going to do the inspection right then and there. He wanted to put contingency on my money. I demanded they do an inspection now and take the property. I have yet to get my money.
They added $2000 to our deal without our authorization. Wont return calls..
by 07/01/2021
onHidden charges.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Damaged Not Disclosed
by 02/24/2020
onI went to this Nalley, Union City, with the intent of purchasing a vehicle. Upon driving the car I was checking the the overall condition when I saw damage that extended from the front wheel well to the rear tire along the bottom rocker panel. It looked like someone had ran over something on that side if the vehicle. The damage was significant enough to have me worried about rain entering and rusting out the vehicle. When I mentioned why this was not disclose to me earlier I was told by the manager that he "could not possibly know everything about the used vehicles he has for sale." This amount of damage to a vehicle and he does not know about it? What else is he "not aware of." I was still willing to go ahead with the purchase as he reduced the price. I asked to have a few days to have the vehicle inspected, he gave me until Monday as this was Friday . I called my mechanic and he did not have any room to schedule me for Monday. I asked for 2 more days until Wednesday and the manager refused and walked away. I left the dealership and will not return. Sorry, I won't be buying any vehicle from Nalley if this is how they sell vehicles.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Awesome Customer Service from Tee Faison
by 01/19/2020
onTee has been super nice. From the time I spoke with him on the phone until the deal was done. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2020 honda crv rebiew / nalley honda
by 01/09/2020
onBest quote, best presentation, great trade in value, excellent service from sales associate walt johnson
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Review of buying a new car at Nalley Honda, Union City, Georgia
by 12/27/2019
onThis is the 2nd car I have bought at this dealership. The employees are friendly and helpful. Special thanks to Waltavious Johnson and Mehboob Esmail.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience!
by 12/07/2019
onWalt was great to work with! I drive down from TN to pick up a Highlander I found online through Nalley and he made the process smooth and a great one!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent customer service
by 11/30/2019
onExcellent customer service, friendly, caring Andre Dallas( manager) took time to listen and find the right vehicle. Very accomodating to my driving needs. I definitely recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A great experience
by 11/30/2019
onI came with my mom as she bought a car here. We had a wonderful experience with sales people who really cared about her finding exactly what she wanted at the price she wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Clear, honest, and Easy to do business with
by 11/26/2019
onGreat experience. They laid out all costs and no hidden fees or extras via email. Came in and car and paperwork was ready to go.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Walt Johnson was amazing!
by 10/09/2019
onHe worked his magic in getting me the best deal possible. I would definitely recommend purchasing your next vehicle at Nalley Honda Georgia
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
by 09/06/2019
onThe employees were friendly and welcoming. We had a great experience and received a great price on our new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast and friendly
by 07/15/2019
onMy son found his car on the website with Nalley. We spoke to Walt and he had everything waiting for us when we arrived. Great, friendly service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic Car Buying Experience
by 06/20/2019
onWalt Johnson was extremely knowledgeable about the product and his professionalism was off the charts!!! I would highly encourage anyone looking to purchase a vehicle to come to Nalley Honda in Union City, and allow Walt to assist you with your car buying needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Unbelievable inconsideration
by 04/17/2019
onAfter talking with two to three dealers here, and confirming an appointment more than three times with the sales associate, and setting up a special appointment to drive a particular car and get a price for my trade in, I drove all the way to the dealership while I was up in Atlanta on a field trip to the Zoo with my 3rd grader and made special arrangements just to go by the dealership (35 miles out of the way), and they called me 20 minutes before the “appointment” to tell me that the vehicle was now at the Alpharetta dealership and that it was in the process of purchase. I scheduled this “appointment” over a week ago and asked that they call me if for some reason the car sold because of all the hassle I was making just to get up to Atlanta ( an hour and fourty-five minutes away). They decided to let me know 15 minutes before my appointment time that they did not even have the car on the lot! This is something that I have never in my life - had to deal with, nor will ever deal with again. Trying to schedule coming up to Atlanta and then having the car you are interested in not even be there when there have been 6 appointment confirmations from the dealership! Not only did I leave without even letting them view my trade, but I am posting something that I never do, a horrible review! I was so mad that I had to sit in the parking lot just to compose myself. The dealership has been texting and emailing me for the let two weeks to please come up and look at the vehicle, and then when I can actually pull away from reality and drive all the way up there, within 6 hours, it had been purchased! Terrible customer service, and terrible handling of a customer ready to purchase!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
excellent experience
by 03/21/2019
onI started my car buying quest under the impression that it would be a lengthy nightmare like my last car purchase at a different dealership. But then I met Bobby at Nalley Honda and he helped me get into the exact car I set out to find at an amazing deal and zero hassle or back and forth. This place is the best. And always ask for Bobby M!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful experience
by 02/15/2019
onI came to NALLY Honda after an accident so I came in with a complicated situation. Walt, Dorian, and Jeff all did their best in helping me with my needs and I am so thankful for their patience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
by 02/13/2019
onPericia Reese was a great sells person. She made sure i knew exactly what i was buying and also made sure i recieved everything i needed. I recommend an promotion!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my CRV
by 01/31/2019
onI did not have hope to obtain a new car but the folks at Nalley Honda made it happen and better than i could have ever thought. I appreciate the time by my salewoman Patresia and her assistance with our family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Dealership
by 01/23/2019
onFirst of all, thank you Mr.Rahman, Ms.Pericia Reese, and Mr.Earls. I did some research for last several days to narrow down what I want, and then visited several dealerships. I will say, at most places- sales rep/associates are pleasant and friendly- but managers- they can be blunt and rude. At Nalley Honda, Union city I had a great experience throughout. Ms.Reese, was a great sales person, since the time I walked in-- she always tried to understand and help me with my needs for a right vehicle. After I finalized a vehicle, I met Mr.Rahman-- great guy. I met almost like 10 managers so far at different dealerships=Mr.Rahman was the best. Such a pleasant, comfortable and easy to work with person. He always had a goal in mind, how to help me, and how to provide me best deal. Thank you Mr.Rahman. He incorporated and respected all my request. Then, I met Mr.Correy Earls-- very friendly finance person ( you won't see that often). He was very helpful too, to find right contracts/service plans, and offered and worked few free perks too. I must say, I visited almost 10 dealership in last few days to find a right car and right deal= this guys were best. I drove for almost 45--50 miles to see them from Johns creek to union city--Absolutely worth it. Thank you Ms.Reese, Mr.Rahman, and Mr.Earls for helping me to find the right car at a great price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Dealership
by 01/23/2019
onFirst of all, thank you Mr.Rahman, Ms.Pericia Reese, and Mr.Earls. I did some research for last several days to narrow down what I want, and then visited several dealerships. I will say, at most places- sales rep/associates are pleasant and friendly- but managers- they can be blunt and rude. At Nalley Honda, Union city I had a great experience throughout. Ms.Reese, was a great sales person, since the time I walked in-- she always tried to understand and help me with my needs for a right vehicle. After I finalized a vehicle, I met Mr.Rahman-- great guy. I met almost like 10 managers so far at different dealerships=Mr.Rahman was the best. Such a pleasant, comfortable and easy to work with person. He always had a goal in mind, how to help me, and how to provide me best deal. Thank you Mr.Rahman. He incorporated and respected all my request. Then, I met Mr.Correy Earls-- very friendly finance person ( you won't see that often). He was very helpful too, to find right contracts/service plans, and offered and worked few free perks too. I must say, I visited almost 10 dealership in last few days to find a right car and right deal= this guys were best. I drove for almost 45--50 miles to see them from Johns creek to union city--Absolutely worth it. Thank you Ms.Reese, Mr.Rahman, and Mr.Earls for helping me to find the right car at a great price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments