Audi North Atlanta
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I was a fool
Written by 05/11/2014
onDon't let the nice personalities fool you.
This was the worst car buying experience I have ever had and I let myself go against my better judgement.
Here is the e-mail sent to the dealership.
I just started doing research on my purchase of the 2014 Audi A6 from your dealership.
I told your sales rep that I did not want to complete the transaction Friday night but I was pushed through anyway.
I told you I could get 2.34% from Bank of America.
With a 797 credit score you assured me that the very best you get for 60 months through Audi Financial Services was 2.4%. I now see that Audi has 1.9% for 60 months through July 2014.
The difference over 60 months is $447, but it is about more than that. You outright lied to me to make more money for your dealership.
I was stupid and signed the agreement against my better judgment so now I'm screwed. I can assure you that I will never buy a car from your dealership again.
I will also being posting this review on every social media website and dealer rating service. I will send it to the GM and sales rep as well because I'm sure he was complicit in all of this.
What a shady way to do business.
Thanks for welcoming me to Audi from Mercedes with such class.
I am copying the table for your reference as seen on Edmunds.com 5/10/2014.
Special APR
Requirements and Restrictions:
Vehicle must be financed through Audi Financial Services.
Special APR Month Term Start End
1.9% 12 04/02/2014 07/01/2014
1.9% 48 04/02/2014 07/01/2014
1.9% 60 04/02/2014 07/01/2014
1.9% 66 04/02/2014 07/01/2014
2.4% 72 04/02/2014 07/01/2014
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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northatlcars on 05/19/2014
Paula McCannon was very proactive and professional in reaching out to me and addressing my concerns. Issues happen.
The test is how they're handled and Ms. McCannon provided a great interaction.
Reportservice_1 on 05/15/2014
Dealer Response
Richard, thank you for bringing your experience to my attention. I apologize for our mistake and your frustrations. Thank you for giving us the opportunity to restore your trust. I look forward to working with you and correcting your contract next week. Best, Paula McCannon, General Manager
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