Sons Honda
Customer Reviews of Sons Honda
SOLD A LEMON
byon 11/15/2019
In July of 2018, I bought a Used 2017 Chevy Malibu for my son to take to college. Within 6 months of owning the car, it broke down leaving my son stranded on highway between Atlanta and Selma AL. When I contacted the dealership, I was told, "Well it’s a man-made item, we have no control of what it will do". When they finally agree to attempt to fix it (mind you after I called relentlessly asking for help with matter), They finally attempted to fix the problem, only to have it resurface again (check engine light – engine kept misfiring), 3 months later. When I finally took it to an independent mechanic to investigate the problem, I was told that the engine was bad and was going out on the car. I got a 2nd opinion only to hear the same thing. I again went back to the dealership to ask for help to rectify the problem and made several attempts to speak with the GM (Freddie Felton). He avoided every meeting and never even attempted to follow up on the problem by telling one of the salespeople, "It’s her issue and her problem now”. Finally, I went to the dealership crying and practically begging for their help, only for them to try to trade me out of the car under such ridiculous terms that I would never have dared to buy anything from them again. I’ve asked several times for the maintenance records on the car prior to my purchase, of which they’ve never produced. As of recent, a technician at the local Chevrolet dealership confirmed what I had been told twice before; this car needs a new engine. I refuse to pay 8k for an engine on a 2017 Chevy Malibu that I’ve ONLY OWNED FOR A YEAR!!!!. It is unscrupulous and in bad conscience to sell a vehicle KNOWING that it’s in poor condition. What kind a dealership would take advantage of a single mother simply trying to purchase a car for their kid safe, and then operate in such low integrity that they won’t even stand buy this shoddy quality product. I’ve did my part: I’ve kept up maintenance (they have my records) and notified them every time the car broke down. Even now, the CHECK ENGINE LIGHT IS STILL ON! When I initially purchased the car, the finance guy discouraged me from getting an extended warranty by saying that since the car was still under factory warranty, I wouldn’t really need to pay more for the extended warranty, and I would come out better just buying the $200 maintenance plan. Much to my regret, I listened to him so now I’m stuck owing money on a car that I don’t feel safe driving because it operates poorly and even if I considered paying for a new engine, who can afford it?? I just don’t know when the engine will finally die. Any day it could break down on me. I wouldn’t buy a big wheel from this place, much less another car. NEVER EVER!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Buying my first car
byon 09/03/2019
Wesley and David Mitchell Jr made buying my first car a great experience. Thank you to that professional, friendly, and informative staff at SONs Honda for helping me find the right car :).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Customer Service
byon 05/02/2018
Employees were professional and cared about helping me find the car I wanted as well as find an agreement on payment terms. Ask for Sunny
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Explained and reviewed title process at closing
byon 05/02/2018
Professionalism, friendly atmosphere, questiions answered, no pressure before my decision was made, salesman courteous, explained paperwork and procedures, encouraged to call or email any questions or concerns
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Sales
byon 04/25/2018
Love My 2018 Accord, Sales person Tony Young was great very knowledgeable of all vehicles, They worked with me to get me what I wanted .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Saloni is the Best
byon 04/22/2018
Experience was great! Saloni was helpful and thorough in assisting me with my selection. Manager was great in getting me a great price! Great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honda 2018
byon 04/18/2018
Sales rep and their skill to explain and answer all concerns we have very well Joe has work with us very well and keep his word
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
WHy go anywhere else?
byon 04/11/2018
from the initial contact via email, to the closing of the paperwork, Kevin Fryer was professional, knowledgable, and prompt in respodning.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very happy customer!
byon 04/11/2018
Greg Johnson was friendly, professional, knowledgeable and listened to us. He was able to guide us and give us exactly what we were looking for. I look forward to working with him on future purchases!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 04/03/2018
I liked How Billy helped me be able to find a new car within my price range and they treated us with the upmost respect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Toney is the best salesman you could ask for!!!
byon 03/25/2018
Toney was awesome. Very patient and not hovering over us yet on the spot to be able to answer all the questions we had. We had a lot of requirements to fulfill and testing for my 92 year old grandfather to purchase his vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing job
byon 03/18/2018
Before I had came to Honda I went to another dealership and I felt as if they didn't want to help me at alI,and I felt discourag in my ability to get a car but we went to Honda and I had the pleasure of having kevin brown as my dealer he wasn't pushy on anything he didn't made me feel like I had to get something out of my price range...it was my first time getting a car and he was patient and help me get the best car for my budget as well as a great deal...I would come back again and recommend anyone to go to Honda in McDonough...thank you so much everyone
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sons Honda is the best of NGA Honda
byon 03/18/2018
Our sales person Sonlai was totally awesome. I plan to always come back for the extra she gave us in purchasing our new car
Honda CR-V purchase
byon 03/17/2018
Joe Headley, our salesman made our experience as hassle free and professional as anyone could ask for. Joe goes the extra mile to please and insure that all our questions and concerns were answered! Kathy Miller also was most welcoming and professional in her duties. Everyone we encountered there was as courteous and polite as anyone could ask for. Even Derek in finance made the experience most notable!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional and experience was a pleasure
byon 03/16/2018
Everyone was very professional, kept me informed during the process and my buying experience was a pleasure. The dealership was even having a seminar that evening that I attended as a new Honda owner that included food and prizes.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2018 Honda Accord EX-L
byon 03/12/2018
Our salesman partner "Kevin" did a great job of working with us to make the sale. I hope is gets credit for the sale! The final paper work in financing was seamless!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sons Honda McDonough Experience
byon 03/11/2018
I loved that through my entire visit Mr. Gregory Dent kept informed about everything that was going on and what I was signing. I also loved how hard he and Derrick worked to ensure that I had the best experience and met all of my car buying needs and wants.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly consultants
byon 03/06/2018
Friendly consultants and personable finance manager researched several financial options. These options provided enough diversity to make a well-informed decision given my needs at this time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place
byon 02/24/2018
Courteous and listened to me before, during, and after the sale. Provided internet quote and convinced me to travel 75 miles past three other dealers to make this purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience..
byon 02/24/2018
very nice people, not pushy and listened to what wanted in a new car and guided us to what we wanted first time. Albert the sales rep very polite knowledgeable. Brian the finance manager advised us the loan and was not pushy either. Derik was very nice and had our o forms ready and answered all our questions an advised on warranty matters. All three were very nice and made the buying of our car a very good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
MY Honda Dealer !
byon 02/21/2018
Professionalism, knowledge of products, honesty, and services provided. As an owner of multiple Hondas, this is my preferred place for sales and service !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments