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Ed Voyles Chrysler Dodge Jeep Ram

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Ed Voyles Chrysler Dodge Jeep Ram
789 Cobb Pkwy S, Marietta, GA 30060 (map)
Today 1:00 PM - 6:00 PM
Sales Rating
1 out of 5 stars (114)
Recommend:
Yes (0) No (1)
Service Rating
1 out of 5 stars (99)
Recommend:
Yes (0) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
I'm done with my Jee and Ed Voyles !
Written by hortmi on 03/21/2014
Long story short. Ive been trying for a year and 20k miles to get the bugs out of my 14 Jeep. Ac, Uconnect and transmission issues. It spent more time in the dealership than any other vehicle I have owned. I just couldn't take it anymore and Traded it at another dealer. The Dealer has no quality control in it's service department. The vehicle was returned to me several times in worse shape than when it was brought in. Constant fight to get issues addressed. Jeep is not what it once was!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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edvoylescdj on 04/08/2014
Dealer Response
My name is Drew Tutton and I am the GM at Ed Voyles CDJ. I am sorry to hear of your issue with our Service Department. We appreciate customers such as yourself who are willing to share your experiences, to help grow and coach our employees. I would be happy to get the details of your experience if you would like to contact me (dtutton@edvoylescom or 770-429-7000 ext. 5001). Thank you, Drew Tutton GM.
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