Ed Voyles Chrysler Dodge Jeep Ram

The service department is incompetent at Ed Voyles. I took my car in because I was referred by Good Year, my air conditioning wasn't working. Good Year told me it was the door that controlled the flow of air for the air conditioner. THey felt that their labor would cost too much. I went to Ed Voyles and told John my issue. I also noted to him that on my way there, the temp. gauge was running hot when the car was idled. The air conditioning was the main issue. Had to leave the car over night, upon picking it up, one of the workers brought the car out to me and told me my window wouldn't go up. I said the window was fine when I brought it in. 2 days after the repair, which I failed to mention, cost me $1140!!!!! Keep in mind I paid $59 to have an extra key made. I was told they replaced the fans. So, 2 days later, the air isn't working again, doing the same thing, running cold for about 30 seconds, then you could hear something shut, (the valve door) and it would blow hot air. I called John and told him, he told me to bring the car back in. I had to take time off of work and go down and wait for them to look at it yet again. I never mentioned the window, as I was disgusted that I paid all that money to them and still had the same issue I brought the car in for the first time. I was then told that I needed a radiator which would cost me $900!!!!! Are you kidding me? What happened to the air conditioner. The temperature gauge was fine, the car isn't over heating......!!!!!! I left and went to my bank to reverse the charges. They came back to me telling me that since I signed off on the car when I picked it up, they couldn't return my money. Well, you can't get your car until you sign the paper. You don't know how your car is once the paper has been signed and you have left the premises, to discover that your car is still not fixed, ARE YOU KIDDING ME> I took the car to another private mechanic who had to fix the window, for $100 and looked at the air conditioning, he too told me it was an air flow problem. I am currently waiting almost a week now on a call from Scott Copeland, who I told my saga to and asked for half my money back, which I think is more than fair. The initial call to him was on Tuesday afternoon, he told me he wouldn't get back to me til Wednesday afternoon. No call, so I called him on Thursday afternoon and got his voice mail, he called me on Friday around noon telling me to call him back, called back Friday afternoon and got his voice mail again. Still no answer, so I have sent an email to him stating that I want an answer by Monday afternoon and if it is not in my favor I want the dealerships manager and the area managers names and numbers.