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BMW of Columbus

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Customer Reviews of BMW of Columbus

5.0
Overall Rating
4.98 out of 5 stars(345)
Recommend: Yes (88) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Exceptional

by Italy on 05/08/2024

My car buying experience was truly exceptional! The entire team were friendly, knowledgeable & experts. Kept me informed throughout the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

345 Reviews
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5 out of 5 starssales Rating

Exceptional

by Italy on 05/08/2024

My car buying experience was truly exceptional! The entire team were friendly, knowledgeable & experts. Kept me informed throughout the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Matt Ulmer on 04/30/2024

Great experience at BMW of Columbus. From start to finish, very friendly and polite. Accurately articulated how long my service would take to complete and had me on my way with a cold bottle of water.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Bruce on 04/29/2024

They are always friendly and tell me exactly what they will be doing. Work done on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Truly a great experience

by Jeff J on 04/21/2024

We had a great experience in our BMW purchase from BMW of Columbus. From the courtesy we received from first time we came to the lot to getting the exact vehicle we desired at the price we wanted to pay, everything was perfect. Jerome was our sales consultation and was very professional and knowledgable. He put no pressure on us and worked to get us the exact vehicle we wanted even though we ourselves could not locate one. He is truly an asset to this dealership. When we returned to get the vehicle Jerome had gotten for us, everyone and everything worked out perfectly from the sales manager to the detailed instruction we got on the car everything went exactly like we wanted it to. Thank you BMW of Columbus.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

easy

by scott allen on 04/08/2024

Zach and the team made it easy as usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2024 BMW X5

by Ms Joiner on 04/06/2024

This is my 5th BMW! The sales team and finance team is nothing less than amazing! My sales guy, Justin, is the man! They made sure all my demands were met and that I left satisfied! Once again, way to go team!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome customer service

by Valerie Gray on 03/30/2024

This was the best experience ever had with purchasing a car. I was able to purchase a vehicle in the comfort of my home. Jackie and Thomas were so patient with me. They found the vehicle that wanted and delivered it to my office.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Purchase

by Chris on 03/23/2024

Stan has always been great to do business with. I drove 12 hours to trade my old BMW in for a new one at BMW of Columbus, Ga. That’s how much I respect doing business with him. The entire experience with them is amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Experience

by Don Mc on 02/26/2024

Thomas Wright, my BMW Genius, provided me with an outstanding experience. He was patient with me, answered all of my many questions, explained every feature of the car in detail, and made this a painless process. I would recommend Thomas and BMW of Columbus to my friends without any hesitation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Love the car

by Jay Blankenship on 02/21/2024

We felt like we ha a really good experience with our salesman Justin. We got a good deal as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Scheduled Service

by Jon on 02/16/2024

Mark Bair and the staff are well oriented and knowledgeable in all the areas regarding servicing my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Experience

by jsgowan on 01/07/2024

The whole buying experience was exceptional. ALL of the staff was very friendly, personable and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good experience

by Cam on 11/28/2023

Fun time with fun cars. Great employees.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional sales

by Katie on 11/03/2023

Jackie and Thomas did a fabulous job selling us our new X3. They were so kind and courteous. And they answered every question that we had. I will definitely be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Lucky 53

by Quick appointment with and ser on 10/05/2023

Timely completion and customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service -plugs and wires

by adscott on 09/25/2023

Dx the issue after a light came on headed home from work on Friday evening. I commute 150 miles daily and this 435 is my only vehicle. Drove it to Columbus on Saturday morning (I live in Auburn) as it was the nearest BMW dealer near me. Got me taken care of within 3 hours. Expert service, efficient and fast.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Routine Service

by Rhonda Schafer on 09/14/2023

Everyone is very friendly and helpful. Comfortable environment. Work was completed in the amount of time quoted.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

A One Service

by Joe on 09/14/2023

Loved working with Logan and Ray. Professional, accurate , and expedient service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Cookie on 09/06/2023

Always great service and very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by E M on 08/23/2023

We have been very happy with the service here. Great staff, great communication.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Julie on 08/19/2023

This was a good experience and I’ll be back. The pickup service is worth every penny of the charges for the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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