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AutoNation Chrysler Dodge Jeep Ram South Columbus

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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram South Columbus

4.6
Overall Rating
4.62 out of 5 stars(98)
Recommend: Yes (40) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great communication and service

by Baz Gobah on 12/14/2023

I had a smooth and awesome experience. This dealership communicated everything to me in a timely manner. Also updated me when it was needed. Great doing business with this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

98 Reviews
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5 out of 5 starssales Rating

Great communication and service

by Baz Gobah on 12/14/2023

I had a smooth and awesome experience. This dealership communicated everything to me in a timely manner. Also updated me when it was needed. Great doing business with this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Frank - retired

by Yerkins on 12/05/2023

Consummate professional. Very satisfied with the repairs on my vehicle. Definitely will return for future needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Great Customer Service

by Jlove23 on 11/20/2023

Was able to answer my questions and great help

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Chrysler 300C service

by Bob2023 on 11/13/2023

Professional and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jeep service

by Larrysp on 11/08/2023

Made an appointment- showed up on time and vehicle was well taken care of. GREAT place.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change tire rotation

by Carol Bales on 10/24/2023

Told Josh I needed to get going out of town and he made sure my vehicle was ready within the time frame he quoted.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Impressed and grateful

by BigHorn on 10/12/2023

I took our truck to a different dealer when it was showing service maintenance. No other problems and yet when I got I back the check engine light came on. They wanted to charge me “2,3,4 hours to diagnose” the problem. I refused and took it to Raul @ AutoNation south Columbus. They figured it out and had me out the door promptly at no charge! AND returned the truck clean! They washed my truck. It’s the little things but seriously it is difficult to find somewhere to take a dually.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Challenger on 10/08/2023

I took my vehicle in for a warranty repair and couldn’t be more pleased with this dealership. Staff was friendly and very professional. My car was repaired in a timely manner while I waited. I did not purchase my vehicle from them but was treated as though I was their best customer. I would highly recommend Autonation of south Columbus to anyone who is looking to purchase a new or used vehicle or have one serviced. Thanks for a wonderful experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by bmoe357 on 09/18/2023

Good service, technicians were very courteous, very pleased with everything,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing services

by Timholtzen on 09/14/2023

They are very friendly and knowledgeable and they conduct timely services

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Out of Towner

by Ed on 09/13/2023

I flew in from SE Georgia to purchase and pick up our car and all of the coordination of the purchase, documentation and pick up were world class

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Clinton Christian Service Advisor

by X. Culpepper on 09/02/2023

Clinton is one of the best..Always give me upfront pricing for all work to be done on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Highly dissatisfied and out of $5000!

by SCarter on 08/24/2023

Very dissatisfied! I took my Jeep in 2 months ago explaining the issues I was having (overheating and heat coming out cool at times). I ended up being told I needed a new water pump, blend actuator, and coolant flush). The day before I picked it up I was told there was also ticking on the motor and I had to pay an additional 2000 to repair that. My bill totaled $5,143 which I paid happily because my car was back in the shape I needed it to be. Fast forward about a month and 3 weeks later the very SAME problems occurred. I texted the mechanic I went to and let him know I needed to bring it back in because the very same issues were occurring. I brought it back yesterday and he said it was the head gasket and the coat would start at 7000! That means it was the head gasket ALL ALONG and I paid 5000+ dollars for absolutely NOTHING! I wasn’t offered a discount and apology for wasting my money, NOTHING! Now I have to get me a whole new car and lost out on $5000! This is unfair.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Good dealership

by Kris421 on 08/24/2023

They do a great job an was quick and very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easy day

by Bradley on 08/17/2023

Great buying experience. Richard was very helpful! Highly recommend giving him a call for your next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Auto Nation

by Sloan Martin on 08/16/2023

Joey was super nice and helpful. Did everything he said he would.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Philyphil61 on 08/01/2023

Vehicle went for routine service plus warning light. Fixed right the first time and well within budget!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Car repair

by RodneyP on 07/08/2023

Josh was very professional and kept me informed about my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Oil change/tire rotation

by Jennifer on 06/22/2023

Had appt at 10. Was done at 1230. They claimed it was in detail, however they didn't wash it because "it's expensive and didn't want the detail guys to scratch it", said they only vacuumed. Well the dirt was still on the passenger side. They only vacuumed the driver side and nothing else. So oil change, tire rotation and vacuum driver floor board took 2.5 hrs with an appointment. Very disappointed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Great service Department

by Runner 357 on 06/12/2023

Had my dodge challenger service front in alignment done . In and out fast.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Ram purchase

by Eggersr on 06/10/2023

Direct, honest, and friendly experience in buying yet another Ram 1500 from this location. See Jason for your purchase and Josh for your service needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi