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Customer Reviews of AutoNation Hyundai Mall of Georgia

4.7
Overall Rating
4.67 out of 5 stars(262)
Recommend: Yes (133) No (13)
Write a review: Sales | Service
5 out of 5 starssales Rating

Kia Telluride

by Tekeba Swift Carroll on 03/27/2024

Lynette was my salesperson and she was awesome. She got me in and out in a decent amount of time and was very kind and professional and knows what she’s doing. I love my new car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

262 Reviews
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5 out of 5 starssales Rating

Kia Telluride

by Tekeba Swift Carroll on 03/27/2024

Lynette was my salesperson and she was awesome. She got me in and out in a decent amount of time and was very kind and professional and knows what she’s doing. I love my new car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Smooth and Easy Transaction

by awood1014 on 02/03/2024

Reached out to a salesperson and we went back and forth via text to get a deal put into place. Went in the next day to sign all of the paperwork and pick up my new vehicle. This was an easy and smooth transaction from start to finish. I will be coming back for my next new purchase as well!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Santa Fe

by Jennifer on 01/26/2024

Ivan was a huge help in finding the right vehicle I knew what I wanted in a new car and he found just what I wanted and the price was right He explained every question I had or found the answer The service dept, sounds perfect

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Team Hyundai All the Way!!

by Indy on 01/04/2024

When I bought my first car, they made me fall in love with it before I even test drive it. After the drive I was 100% sold. Anyone that asked about my car I would sale it to them just the same way. They now drive a Hyundai too. I love the models, how easy and straightforward they are. They are comfortable and specious. I have 3 kids with booster seats and double stroller and my Palisade can handle it. It’s doesn’t have CarPlay, it makes a difference. The cameras are clear, the app/remote start included (yey!) and the alerts for seats (belts,left behind) super helpful. I could keep going, but the best way to make a final decision is to see them in person. The staff are knowledgeable, friendly and not pushy at all. They are amazing during and after your purchase. Don’t be shy stop by ask questions and enjoy your new ride.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Exemplary Service

by Leonard on 12/11/2023

I am beyond satisfied with the customer service provided by Tommy Le at Mall of Georgia. Dealerships tend have a bad reputation when it comes to pricing and customer service. This wasn't my experience. Tommy was communicative from our first interaction until he handed me my keys upon completion of the job. He made sure I understood every aspect of the job and was patient with my questions. My car now functions better than the day I purchased it and I couldn't be happier!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thomas

by Tom Eugene on 11/30/2023

By far, this has been the best experience dealing with an auto dealer I have ever had. I do not use dealers much as I do a lot of my own maintenance but this Hyundai dealer was the best. The people were very helpful, courteous, and informative. The repair was reasonable and good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starsservice Rating

Not sure I will revisit

by jgscreenname on 11/27/2023

Went to this location cause my usual Hyundai dealer in Cumming was swamped. I am still determining if I will return. The questions below do not reflect everything you need to deliver as service providers.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Basic service

by Randcore on 11/25/2023

Although busy, I was in and out quickly for oil change and minor recall.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase

by Natasha on 11/24/2023

It was fast and I Didn’t have to spend all day at the dealership, so I happy about that. I was pre-approved through the Auto-Nation website.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change

by L Degrenier on 11/13/2023

Every time I bring my car in to AutoNation Hyundia I get the same exact service, very professional, polite, and quick with getting my car checked in, they keep me updated on what’s going on with my car, and prices are very reasonable. Thank you Tommy Le for all your help when I bring my Hyundia Sonata for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Cindy03 on 11/09/2023

Everyone is so helpful, nice. I bought my car here and they are the only ones that have ever worked on it. I wont take it anywhere else and my next vehicle will be purchased and serviced through them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome Service

by Slatergurl on 11/03/2023

Mr. Edmund really made my day by letting me know everything I needed to know about my car diagnostic and with an awesome personality made me laugh. I came to only get my oil looked at about excessive oil burning but instead received my recalls to be taken care of also. Loved it. Thanks again

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Check Appointment

by Noscreenname on 11/03/2023

I was scheduled for a maintenance check on last week. I arrived and was seen by a different service advisor, Tommy Le. This was my first time meeting him. He listened to my concerns and got me in and out quick. He wad courteous and explained everything that was done and scheduled my next appointment with me while I was there. The waiting room is nice, clean and snack provided. The restroom is also clean. Thanks Tommy Le, you are the bomb.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service!

by Mariel on 10/30/2023

When you go to AutoNation Hyundai Mall of Ga, ask for Eddy or Lynette. Because I have never received such stellar customer service, compassion and determination from a sales representative ever. They are truly dedicated to the customer , ensuring all my questions were answered I was comfortable with the car and the entire buying process. You can’t find service like this everywhere ! Highly recommended. 100/10 stars!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Getting things done!

by Nora Far on 10/27/2023

I was pleasantly surprised at how efficient my transaction was done in purchasing my vehicle. Ms. Kiara Clark found exactly what I wanted & at the price point I needed it to be. Deal was done signed off & rode away in my vehicle. Thank you again Hyundai dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent and Fast

by Thriller on 10/24/2023

I brought my car in for service and was out in time for my Dr. appt!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good job

by sunshine on 10/24/2023

Edmund was very kind Professional and helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Paul

by Indo50 1 on 10/20/2023

Great honest service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Service review

by Jlbrand63 on 10/19/2023

It was exceptionally handled, and in a timely manner as well. The rep was informative and never pressured me into doing more than what I was willing to do. Great service overall!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very satisfied

by Renee on 10/11/2023

Buying a car is very stressful on a good day. I was in the market because my car was totaled in an accident so super stressful. My sales person was great, not pushy. He gave me space to make a decision I was comfortable with. I appreciate that very much. Thanks Shawn.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Customer Service

by TucsonJohn on 10/06/2023

I took my Tucson Hybrid to AutoNation Hyundai MOG for the routine factory service at 16k. I must extend kudos to Bre the Assistant Service Manager for her professionalism and clear articulation. It was a welcoming experience. All routine service work was performed to my expectations. The facility was clean and the customer waiting area is ample with hot coffee and bottled water available.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi