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Crown Kia

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Customer Reviews of Crown Kia

4.7
Overall Rating
4.67 out of 5 stars(508)
Recommend: Yes (11) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent Car Purchase Experience - Crown Kia

by R Reid on 02/17/2024

We highly recommend Crown Kia for your next vehicle purchase. We had the pleasure of working with Lace Simmons and Nehemiah Sonnylal. Lace took the time to listen to our needs and presented us with the vehicle that best suited us. She spent quality time explaining, in detail, the many functions the vehicle has. She was very knowledgeable and we felt no pressure in our time with her. She is truly a pleasure to work with. Nehemiah assisted us with the final paperwork, also listening to what our needs were. He, too, is very knowledgeable and is such a pleasure to work with. His personality is a WIN!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

508 Reviews
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5 out of 5 starssales Rating

Excellent Car Purchase Experience - Crown Kia

by R Reid on 02/17/2024

We highly recommend Crown Kia for your next vehicle purchase. We had the pleasure of working with Lace Simmons and Nehemiah Sonnylal. Lace took the time to listen to our needs and presented us with the vehicle that best suited us. She spent quality time explaining, in detail, the many functions the vehicle has. She was very knowledgeable and we felt no pressure in our time with her. She is truly a pleasure to work with. Nehemiah assisted us with the final paperwork, also listening to what our needs were. He, too, is very knowledgeable and is such a pleasure to work with. His personality is a WIN!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service and attention to details.

by David on 02/10/2024

The staff are kind, helpful, and very courteous. Everything took place as it was described before the visit. The service was timely. Lift service was provided at not cost to me. Thomas Allen did a great job of explaining and facilting the service. Additional staff took the time to process my fuel reimbursement submission.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional and Transparent

by Layney Marie Scarfo on 10/30/2023

Stopped at the dealership and spoke with Chris J. He was professional, answered my questions and showed me fastbuy with transparent pricing. I recommend asking for Chris if you're looking for a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Love My Kia Soul

by Robert Rizzo on 09/25/2023

It is just a top of the line dealership. I love that they are so techy. Zoranco Kirovski was a gem of a salesman. I felt like he was a friend not just selling me a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Poor

by Diana Vazquez on 09/24/2023

After conducting extensive research and test-driving various Kia dealerships over several months, my partner and I decided to visit one more location for another test drive. We were assigned a sales representative named Chris. However, despite informing him that we had already done a lot of online research, he insisted on showing us the online options first. It was only after we repeated our request to see the vehicles in person that he obliged, but unfortunately, his knowledge about the products was limited. Nonetheless, we test-drove a "manager special" Telluride, which although looked lived in and had dog hair, water bottles, and trash inside, provided us with a smooth ride. We were offered a $1,000 discount, but we found the deal unimpressive. We then test-drove a new Telluride with more features, and the colors were perfect, but the price was above our budget. Chris informed us that it was their best offer, and as a result, we left and visited a Nissan dealership. At the Nissan dealership, we received several text messages from Chris, offering us a lower price and better finance interest rates. We decided to give him another chance and went back to Kia. Unfortunately, when we arrived, we discovered that Chris was not authorized to offer us those numbers, and the original price remained the same. Immediately, we left again and headed straight to Nissan, where we ultimately purchased the Pathfinder. It was all about their attitude, demeanor towards us, and the mischievous feeling we had from this location.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

5 stars

by P Chance on 08/29/2023

Ashley Richardson was awesome to deal with. She was very helpful. This was the best dealer experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer care by Tomm Burkart

by Cat on 08/01/2023

Tomm was able to step in today and help me with a maintenance appointment for my car when my service contact was not available. Tomm made sure my.repairs were done and all my issues were fixed. Great attitude and customer care!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Michael Shutts 5 Star Service

by Murray S on 06/16/2023

Michael Shutts showed genuine interest in our concerns on purchasing a new vehicle. Michael was honest and attentive to our needs. Working in the service industry, Michael embodies the ideal sales consultant you’d recommend and promote! This was pleasurable and smooth sales experience. Thanks Michael !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience!

by Elizabeth on 03/09/2023

I just wanted to take a minute and give high praise to Ashlee Richardson at Crown Kia. We are long time clients with Crown and every experience thus far has been great but Ashlee made this round exceptional. Not only was she extremely genuine but also a true professional. We came into the new showroom pretty late in the evening and she was more than accomodating and patient with us. We had a car in mind before arriving and the whole process from test drive to our trade in and finally walking out with a new car was fast, painless and a pleasure. Thank you Ashlee for making this experince so great!! Also, the new showroom is amazing!! Crown Kia never disappoints!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buy your Kia here

by Jasmine on 12/30/2022

Monica Cannaday is the best! No pressure, completely sincere, and so much patience. She is someone I immediately trusted, and that's not always the case when buying a car. I feel like I really lucked out with her being my salesperson. If you decide to buy a Kia, go to Crown, and ask for Monica.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Crown Kia Rocks

by Ryan Newton on 09/12/2022

Monica Cannaday, was a lot of help and made the experience easy as possible, thanks again for the help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Zoom zoom drive away in a dream car

by BNWDEB on 09/10/2022

This brand new building delivers. State of the art service, technology, and good inventory makes the car buying experience pleasant. I drove in to check out a dream car and in no time met with Zoranco to seal the deal. It was a very positive experience with everyone involved.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service was great and work as promised!

by Michael stephen on 01/01/2021

My service was done with fixing my oil leak, and taking care of my squeaky brakes. Thank you Michael Stephen!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Vehicle pirchasing

by Vehicle Purshasing on 12/29/2020

We recently returned our leased vehicle to Crown Kia. I had seen the car I wanted...a Dodge Journey. I called KK whom I had meet before and he assigned us to Ziranco Krivetski. It was so pleasant working with him. Z answered all our questions and was very knowledgeable. He was polite and courteous. We have always dealt with Crown and will continue to do so and Z will be our go to salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

A good job was done.

by Satisfied on 12/29/2020

My experience with Crown Kia has always been a good one. Michael Stephensen was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Kyle Maxwell is the best!

by Kristina on 12/21/2020

Kyle Maxwell is the best there is! He always makes sure to answer all of my questions. If you need service, ask for Kyle!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

First oil change

by Regular maintenance on 12/17/2020

Had my first oil change, Sherry Vieira was the nice lady handling this. Was informed my Kia Soul also had updates they wanted to install. All work was handled while I waited, even a short video showing my vehicle checks. Was a good experience all around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Jeffrey Peregy

by Sharon Cummings on 12/16/2020

He was a great sales man he made me and my family feel at home answered all my questions the transition was easy didn't take as long as I thought he was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Car buying experience!

by C Lee on 12/13/2020

I have nothing bad to say about Crown Kia and their employees. Everyone there is great and knows how that to test people. They really make it an incredible experience, no matter what the reason is for your visit. I had the honor of being helped by Zoranco Kirovski when I bought my K5. I couldn’t have been treated any better, true professional and genuine person. I’ll recommend him and the Crown Kia store to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service adviser Sherry Vieira

by Robert Schock on 12/09/2020

My service advisor Sherry Vieria did an awesome job keeping me inform of what work needed to be done as well as the time the work would take

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great/Fast Service

by Roger Patrizzi on 12/09/2020

Kyle Maxwell helped me out, got my tire fixed in no time “flat” (Dad joke). But seriously he was awesome and got me in and out of there in no time! Thanks again Kyle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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