Joey Accardi Chrysler Dodge Jeep Ram

by Maggie Fernandez on 03/08/2021

Called Joe Wyres 3/5/21 430p - No Response. BEWARE OF DOING BUSINESS WITH THIS DEALER. This was my experience. We bought a $70K+ RAM from them and as part of the deal they were supposed to register the car in GA. We would not have bought the car from them otherwise. We traded in a Silverado as part of the deal and already had a FL tag. We did not need them for a FL tag. After waiting and waiting we called and were shuffled back and forth between salesperson and finance. Each of them blamed the other for plate and registration not being sent. Temporary plate expired and still no resolution. Manager, Joe Wyers, became involved and we agreed that he would register the car in GA but it was going to cost us an additional 1% on the loan because they had to restructure it. We agreed...because we wanted this nightmare to be over. I posted a review here and on the BBB site. Joe Wyers called us to say that he would not honor this new (more expensive) deal unless my post was removed. SO BEWARE...There are probably many other unhappy customers but they strong arm people into removing posts. I removed the post in order to get deal finished and move on. WE THOUGHT that things were moving forward. Joe Wyers told us that temporary plate was on the way...days pass...after having to drive to the dealer yet again because calls were not returned and demanding a FEDEX tracking number for the package with the temporary plate...a package finally arrived yesterday with a Florida plate. Joe Wyers does not return calls. We have no way of finding out if the 1% extra on the loan was taken off since they never honored their part of the agreement. THIS DEALERSHIP IS A SHAM. I have already reported them to the BBB, YELP and will now be contacting Chrysler. I even tried to reach out to Owner and no response. STAY AWAY....especially if you are a woman. They talk down to you like you would not believe.

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by fishing8 on 09/27/2015

Really great to work with. My husband is a hard core negotiator and we came away happy.

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by qtpi_gal1969 on 11/20/2014

My husband and I came in for a Subaru and the Subaru manager, Josh didn't want us to leave without a car. Ended up with a 2014 Jeep Compass. I said I wanted a car with a sunroof and he laughed at me and joked that he'd go get a saw. I would have left on the spot except my husband wanted a new car since ours was having a supposed compressor issue according to the automotive dept. I had my doubts. So we are offered the Jeep and were not told until AFTER we purchased that it only had 1 keyfob which they still have not attempted to pay us back for (got one for $130 at a locksmith nearby). It came with no roof rack, crappy tinting (which they did make good on a replacement EXCEPT we had to pay $100 for stripping the old tint off...so not really free re-tinting). Just as full of it as any other dealer, but when you need a new car, what can you do? The car did come with a 2 yr. parts warranty and option to add a further warranty later and free oil changes from Jeep (let's just see if they actually are completely free when the time comes to get one. I doubt it.) That is the only reason they are getting any stars. Keep in mind, Subaru dealers don't know jack about Jeeps so make sure you examine your vehicle for all features available. We were told by the dealer that it had rear wheel drive only to find out it was 4WD. Suprise surprise it had autostart, but lacked a USB port. They just wanted that car off the lot and didn't even know anything about it. That is typical shady business practice. The manager promised to contact us about payback for the second key and never did. I question their integrity and warn anyone thinking of buying from them to be careful. They are a sketchy dealership to say the least. They nickeled and dined us the whole way through the deal. But my husband likes the car. I liked my Forrester better though. Be careful buying from these sweet-talkers. And ask questions before you buy!

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by verysatisfie2 on 03/02/2014

Nice people here. Had a very pleasant buying experience. Everything done up-front and professional. Even got to shake the owners hand. Would recommend this dealership to anyone looking to purchase a Chrysler product.

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by cherokeeluv on 12/11/2013

I was looking for the new Jeep Grand Cherokee. We needed a larger vehicle since we have a newborn on the way. We fell in love with the Grand Cherokee. In terms of technology and safety it does not compare to other vehicles in its class. The touch screen is amazing. Freddie the sales professional went over the vehicle and all its features. We eneded up leasing one. The entire staff at the dealership (Chrysler Jeep Dodge of North Broward) was extremely friendly

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by harilalb on 12/08/2013

My wife and I had a bad experience at two other dealerships. We were looking for a Dodge Journey and every time we went to finance the numbers changed. I had even took out insurance on the car we were going to purchase and ended up walking out. I went to Chrsyler Jeep Dodge of North Broward to see if anything could be done. They took good care of us. What a different experience as opposed to the other dealerships. We worked with Freddie C. and his manager Jim R. He made sure we were taken good care of. Thanks once again!!!

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by newjeep40 on 08/11/2011

Purchased a new Jeep in July 2011. Sales person really wanted my business until they got it. Unresponsive after the sale. Look elsewhere for a dealership that will value your business.

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by lovemycharger on 06/27/2011

Walked in with a finance approval and was ready to buy. First I wandered around the lot for about 10 minutes (no sales people) and located the car I saw online which was much higher in price ($2000 more) then advertised online. Then walked into showroom and stood at the door for about 2-3 minutes before an older sales guy (won't mention name) barely looked like he wanted to assist me. I told him what I wanted and that I had financing already. I mentioned the price difference and he said he'd give it to me for the cost shown online but then mumbled how he doesn't understand why they post such low prices online. I'm assuming its because it cuts into his commission. The test drive was boring, sales guy had no personality. I kept thinking why would I buy from someone who shows no interest in the customer barely having a conversation. It was like I was driving my grandfather to his doctors appointment. We get back and I ask what the total price is. He goes and stands in this weird glass box where the finance manager is. 5 minutes later he comes over to me and plops down a sheet of white paper with a price on it written in sharpie. He then has a stack of papers as if I'm ready to sign on the dotted line. I'm thinking at this point, this guy must think I'm a fool. I then asked him for something more official to show the breakdown of the cars price (you know... tax, tag, title, dealer fees) and he looks as me like I'm an idiot and pushes the white sheet of paper closer to me and says here. At this point I was done. I told him I'm leaving and will talk to my husband. He then tells me I need to go tell the finance guy that I am leaving so I did. What sales guy in their right mind would let me walk out without trying to offer me a better deal to sell a car? At NO point was I offered an official written breakdown of the price, I was NOT offered to speak with finance to see if maybe they could get me a lower finance rate and basically I left the dealership feeling like I had completely wasted my time and confirmed why I hate car shopping. Needless to say, the next dealership I went to right afterwards was everything I wanted out of my car shopping experience. Not only did they give me a great deal on the same exact car (color, interior, miles) but they also got me a much better financing deal. Chrysler Jeep of North Broward lost out on a $21k sale. And NO I will not recommend them to anyone. I've already told several friends about my experience and they all agree I was correct in walking out and taking my business elsewhere.

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by mekadeeg on 04/23/2008

I spent about 2 weeks trying to purchase a Jeep Commander from this dealership. I made a very reasonable offer to them....they declined....and I walked away. I know the game....and figured they might call. They didn't. Thank God! I purchased from another dealership (which I don't want to mention out of respect to this dealership)and paid.....are you ready for this....$4,900.00 less than my offer and $6,700.00 less than the price they wanted. Can you believe it? Guys....the economy is not in the best of shape......how do you let a customer walk out when another dealership can make a deal for so much less? I couldn't believe it. I am driving the car and loving it.

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by greengirl4j on 04/12/2008

I ordered a Jeep Wrangler Unlimited Sahara 4d, 4x4 through their fleet dept on 1st week of 1/08. By March, I was calling. They said it was in on March 13. I went by the lot that evening and looked at their inventory online and there was a Sahara in but it wasn't matching my order, not to mention, the stock # was listed rather than listing it as not available. I called and the fleet dealer who sent the order to Don Mc Cue who manages their fleet dept said that mine was in on the fleet side and what I saw on the lot and online was not mine. Well the day before I was supposed to pick it up they called me and asked me if they could deliver it via flatbed to my office rather than waiting for me to come in (Pick up was scheduled for Good Friday and they wanted to leave early). I spoke to Susie Wheeler and asked her to check the order. She quickly ran through the list of items. So, I stopped her and asked about the interior/top. Sure enough, it was the wrong jeep and it was the one I saw online that they assured me was not it. Their solution? How 'bout we put leather in it? I replied, "Are you serious? What do you take me for? It's a jeep... it comes with water/stain resistant seats for a reason!" They promised to call me the next day and try do a search for one in California that may match my order. They never called but 5 days later....I got a voice mail messsage from Mr. Mc Cue asking me how well I was enjoying my new jeep because customer SATISFACTION is their HIGHEST PRIORITY!!!! Unbelievable! Of, course, I left them a message as well.... Still haven't had a return call from them!!!!!!

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