Customer Reviews of AutoNation Chevrolet Pembroke Pines
Excellent people
byon 04/24/2024
I just leased a Chevy Silverado 1500, the salesman and sale manager were very helpful through the whole process. I recommend Autonation Chevy of Pembroke Pines 👍
Excellent people
byon 04/24/2024
I just leased a Chevy Silverado 1500, the salesman and sale manager were very helpful through the whole process. I recommend Autonation Chevy of Pembroke Pines 👍
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
excellent!
byon 04/09/2024
greatly experience at Pembroke Pines Chevy ONLY dealer where I could get a human on the phone, and only dealer that wasnt marking the vehicle up badly. every single person that works there is super friendly and enjoyable to deal with, buying a vehicle shouldnt have been that much fun.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
7th Vehicle with Auto NAtion
byon 04/08/2024
As always, AutoNation, worked with me to get into a vehicle. I went to originally buy a 2023 Used Car but when the deal did not work they were able to put in a 2024 Equinox LT at a lease price that i could afford
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing experience!
byon 03/05/2024
I called a day before going in, they had the truck I was interested in, they worked with my credit situation. I can tell you based on previous experiences this was my absolute best experience purchasing a car, from the sales team to the finance manager, they were all amazing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Not the dealer to deal with if you want a safe vehicle
byon 02/25/2024
I bought a very low mileage 2014 Corvette from them. The tires on the vehicle were the original tires. The owners manual and the Department of Transportation says that tires should be changed regardless of miles at six years. They refused to put new tires on the vehicle. Just to be safe I had tires put on at a local Tires Plus dealer and when they removed the tires from the rims they fell apart. The sidewalls were hardened to the point that they literally split on the machine. I hate to think of what they would have done on our 953 mile trip home. So much for them taking customer safety in their sales approach. I even had their service manage state that I wouldn’t drive to Va on those tires.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
2 Comments
Service review
byon 02/20/2024
Work was done in a timely manner. Was advised that it was very busy when I arrived and it might take a little longer than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used Vehicle purchased
byon 02/08/2024
It was a Very Good experience working with the sales staff and manager. Took a minute, but overall Very Satisfied
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Chevy Suburban Purchase
byon 02/06/2024
My purchase of my new Suburban went very well. My salesman Matt was courteous, friendly, efficient and professional. He was a pleasure to work with. My new truck was perfectly detailed and he even did the transfer of my existing Onstar account and State Farm insurance. Overall very pleased with this dealership and Matt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesman
byon 02/05/2024
The salesman was excellent and educated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
blessed
byon 01/30/2024
I am so grateful to the dealership they did a great job with purchasing my suv. I was hesitant but they were able to get the deal i wanted and the payment i could afford! My husband and I have been purchasing car from her for years this is my third car and my husband second car and this is our family dealership. Daniel Linares was the best! Labelle is the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Big red truck
byon 01/30/2024
Went in and told the dealer what I was looking for. And took me right to the vehicle. It was love at first site. Left with a great vehicle at a great price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Silverado
byon 01/25/2024
After checking several dealerships I received an unbelievable deal from autonation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 01/24/2024
Victor was wonderful with my new purchase very kind super patience overall recommend him
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible Service
byon 12/08/2023
Real pity to leave this review as the sales process in Autonation Pembroke Pines actually went smooth. However when taking recently purchased vehicle still under warranty for servicing to fix an issue, I received completely inaccurate and unhelpful estimated repair time by Michael Berzon. All questions regarding alternate means of transportation while repairs are performed were responded with a close ended negative response. When asked if providing loaner car answer was flat no, with no alternative options provided. After waisting time calling around, digging and inquiring in other departments I was informed they provided shuttle service and covered rental expenses but seems vehicle service employees are trained to tell customers to go fly a kite when asking how they will move around without a vehicle while they serviced it. When I sent my son to drop of the vehicle he was rudely asked upon arrival what do you want? I couldn’t imagine that in 2023 anyone would provide such service. And this was for a minor fix, I can’t imagine how they’d respond to a major car problem. First and last time I’m doing business with Autonation.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
3 Comments
Vehicle Repairs
byon 12/07/2023
Our service handler Mike was very professional and helpful. He explained our service plan and what was going to be covered from it. He also sent me a video from the mechanic who explained and showed me what additional services were needed and why. I felt confident that my vehicle was in the right hands, thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change
byon 12/02/2023
The only thing that I wasn't happy with was when I went to pay for my oil change they said it was over 100 dollars when I made the appointment through your website it said it was 59.99. when I questioned it the manager said they had the wrong price and he would only override it this time but next time i would have to pay what ever they charge.It is your own website I think you should fix it or that should be the price you charge people not double the price
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
CHEVROLET SILVERADO
byon 11/20/2023
Service assistant Armando Fraginal always address to me professionally with a prompt service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 11/03/2023
Love coming here to have my car service. I always select the same service attendant her name is Yudi. Always pleasant and personable. She listens attentively. Goes up and beyond To make your service trip a pleasant one. She also checks In with you.periodically to give you updates on your vehicle. . Will personally come and get you once your vehicle is ready. Come and walk you to your vehicle. Make sure you get in and that you are satisfied before you leave. Autonation needs more Service attendants like Her. Great service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 11/03/2023
Daniel is courteous
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great car buying experience
byon 11/01/2023
Incredible car buying experience, was taken good care of by everyone we met, the GM David L. and our salesman Dana Thrasher to the cashier Ramona A. Dana kept in touch with me knowing my wants and needs and was able to fulfill my dreams of owning a new 24” Corvette! Couldn’t be happier with the whole experience, the dealerships reps and everyone involved in helping me leave with my new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New truck
byon 10/30/2023
I recently purchased a 2024 2500 HD from AutoNation in Pembroke Pines. I had the pleasure of working with Josh and it was a great experience. Josh was very professional and got me the truck I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments