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Fields BMW South Orlando

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Fields BMW South Orlando
9750 S Orange Blossom Trl, Orlando, FL 32837 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
2.33 out of 5 stars (41)
Recommend:
Yes (1) No (2)
Service Rating
4.69 out of 5 stars (299)
Recommend:
Yes (145) No (9)
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Dealership Service Review

1 out of 5 starsservice Rating
Misdiagnosis of issue
Written by Ronbowden on 02/23/2016
Misdiagnosis of issue Two locations misdiagnosed issue with my car. they both expressed I need replace all tires and rims. after taking car to a tire shop found out that one rim was bent. Waste of time. If you don't like you second opinion, go for a third.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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gabmft on 03/22/2016
Dealer Response
I am very disappointed to hear that you found our service to be below your standards. We would like to know more about your specific encounter. Please contact me so that I may personally address your issues and resolve any outstanding matters to restore your faith in our dealership. You may reach me by phone at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com. Kind Regards, Frank Fernandez, General Manager.
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