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Customer Reviews of Airport Chrysler Dodge Jeep Ram

4.8
Overall Rating
4.81 out of 5 stars(39)
Recommend: Yes (20) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Nick @ Airport Chrysler was the best!

by Michelle on 05/01/2024

I highly recommend the dealership and specifically Nick Bennett! He made every part of the buying process great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
39 Reviews
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5 out of 5 starssales Rating

Nick @ Airport Chrysler was the best!

by Michelle on 05/01/2024

I highly recommend the dealership and specifically Nick Bennett! He made every part of the buying process great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales representatives Giovanni was super helpful and professional

by Giovanni Hernandez on 04/01/2024

Really professional, knowledgeable and clear process. Really happy with my experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick and easy transaction with Nick Bennett

by Kunal on 11/30/2023

Was in and out quickly, and Nick hooked it up for my 1500 Laramie

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Doge durango

by Herta on 11/30/2023

Joanis was great. He helped to get the car of my dreams. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Joanis was outstanding

by Eg on 11/30/2023

Great customer service!!! Joanis has been outstanding a d very attentive. He was great, very friendy and helpful. Thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Great Jeep, horrible dealership

by JeepIser on 03/17/2023

Got a great Jeep! Love it...but Airport CDJ is the worst dealer I've ever worked with. It's long, but detailed for those that decide to visit still. I worked most of the stuff via email up front. Every Jeep Grand Cherokee had the basics and I was having a hard time finding one with the Luxury Tech II package. Found it here! They worked out a pretty decent deal on it. Wasn't great, but I didn't feel violated by the numbers (although...there are some questions that keep popping up after the fact). I asked the sales person if it had a receiver and he said it did before I signed anything so I was good. I got home, find out it's missing one crucial need - the ability to tow. We had communicated back and forth for the last 7 days and I thought we had built some trust. Days later and they'll get me the receiver in for free. That's great BUT...I had to be called a liar first and I also have to pay for the wiring harness out of pocket. So they fixed the problem halfway thinking it was going to make me a "happy customer". Cost of harness is $850 here, but I can go get it done at a shop for $150...that's violating for sure. Receiver didn't even have the bezel on it after it was done today. Lessons learned from Airport CDJ 1. DO NOT TRUST ANYTHING THEY SAY! Inspect everything, read every word and verify then reconfirm before you leave the lot. 2. Do not let them do just your signatures on the pad by explaining things like "this just says blah blah, you can sign there". That's a trick and the sales person I worked with just pushed a survey through with top ratings that way which is deceptive as hell. 3. Do not think they will help you. It's a business and they are there to get your money. This was my mistake - all of it - thinking I could trust a business. 4. Take pictures before you drop your car off in the service department. Multiple paint chips after picking it up from them but I'm done trying to talk to them. I'll take my business elsewhere in the future and will do my best to make sure others do as well, and I'll take these complaints to the state and FCA since the dealership obviously doesn't give [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Manny is an excellent salesman

by Juan Abreu on 03/08/2023

Great Experience we are a repeat customer always a pleasure to work with the entire staff

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing Customer Service

by Ileana on 02/27/2023

Buying a car at Airport Chrysler Dodge Jeep Ram of Orlando was the best. My sales professional, Giovanni, went above and beyond to ensure I got the right vehicle for my needs and was extremely pleasant throughout the entire process. The managers were also very helpful and responsive. The end result….I got a great deal and am now the happy owner of a Jeep Grand Cherokee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best jeep dealer in town

by Brian on 01/25/2023

Nick Bennett and the team at airport are awesome ! I went to several dealers and got the run around . Went to airport last and man do I regret not going to them first ! The process was easy and he even worked the deal on his day off! Will be a repeat customer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Responsive and attentive !

by PS Jeep on 01/16/2023

Found the jeep online, Hutch reached out to me quickly and we got the deal done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Norm Bartrum did an excellent job!

by Candy on 11/04/2022

Norm Bartrum works hard to find the exact car you are looking for. He goes above and beyond with customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

First Class Treatment

by Ashken on 10/06/2022

Andrew Cohen was top class. Not only did he reached out l promptly and professionally. He sent a personalized video of the car I had inquired about, covering most of the highlights of the vehicle before extending a warm invitation to stop by or speak to him through text or phone. The visit was stress free. I’ve bought and assisted in buying many cars at this point and this was probably one of my most easy going transactions. We talked. He looked at my car and made sure I was informed every stepped of the way without being pushy or ever feeling like I was no longer in control of my visit. Would highly recommend. Airport and Andrew gave me first class service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome

by Aicha on 08/30/2022

Very easy process. Ray went above and beyond to assist with my purchase. Rob was nice too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Car Buying Exrience

by Tigran on 08/30/2022

This dealership had excellent service and will recommend to anyone. They took care of me well and got me a deal I wanted

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Salesman Shawn Stuart was honest , knowledgeable

by Lane Maclean Lumenest Lighting on 08/18/2022

They are honest knowledgeable and outgoing. I was given top dollar for trade. Great rate and terms.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Committed to help!

by JFGandin on 07/09/2022

Airport dealership is full of options if you are looking for a truck and Ray is your guy. Committed to help in every way, nice and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Rubicon

by JF on 07/09/2022

Edwin Barret was professional and patient with us. Thanks a lot !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

You’ve tried the rest, now go to the best!

by Donnie Dobson on 06/30/2022

Edwin is fantastic and professional! I would definitely recommend him!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Edwin is Outstanding!!! Wow

by M Gaines on 06/30/2022

For over 2 months we were looking for a vehicle that would transport us, our children, luggage and more! Edwin was extremely patient, informative, hilarious, helpful and REALLY cares about the customer over the sale. Lol After test driving a few trucks and SUVs we thought we would just have to wait for God to intervene because nothing we tried was the right fit for us for day to day use. Edwin kept searching and stayed in contact with us until that Perfect day where he had A Jeep Grand Cherokee L that he said if we test drove it we were going to leave with it.... THAT'S EXACTLY WHAT HAPPENED! Lol We are grateful for Edwin and his genuine care for people. Thanks man

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great place to buy !

by Dustin W on 05/17/2022

Was a very easy process working with Shawn Stuart and his team ! Enjoyed the customer service and real first hand knowledge about everything involved during my process . Shawn and his team was able to win me over from Toyota after years of being with the same dealership and years of loyalty. Please take this with sincerity and consideration of the complements well deserved! I hope Shawn gets the credit for being what I believe is a very positive strong asset at your dealership and to the team ! Thanks again !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Norm Bartrum is a great sales person!

by Candy on 05/10/2022

This is the 2nd vehicle we have purchased from here and we will always go to Norm Bartrum for all our vehicle purchases! He is very detailed about everything and can tell me about almost almost anything I ask him regarding the vehicles on the lot! He is super knowledgeable! He is not pushy and encourages people to make the right choose for their needs. We had a really great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership
What sets us apart
Airport Chrysler Dodge Jeep is located in Orlando, Florida. Our Chrysler, Jeep, Dodge dealership has a great selection of new and pre-owned Chrysler, Jeep and Dodge cars. If you’re searching for a new car, browse our inventory for the Pacifica, 300,
Amenities
Instant Financing
Television
Cable Television
Vending Machines
Customer Lounge Area
Languages Spoken (2)
English
Spanish