Customer Reviews of Airport Chrysler Dodge Jeep Ram
Nick @ Airport Chrysler was the best!
by 05/01/2024
onI highly recommend the dealership and specifically Nick Bennett! He made every part of the buying process great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nick @ Airport Chrysler was the best!
by 05/01/2024
onI highly recommend the dealership and specifically Nick Bennett! He made every part of the buying process great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales representatives Giovanni was super helpful and professional
by 04/01/2024
onReally professional, knowledgeable and clear process. Really happy with my experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick and easy transaction with Nick Bennett
by 11/30/2023
onWas in and out quickly, and Nick hooked it up for my 1500 Laramie
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Doge durango
by 11/30/2023
onJoanis was great. He helped to get the car of my dreams. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Joanis was outstanding
by 11/30/2023
onGreat customer service!!! Joanis has been outstanding a d very attentive. He was great, very friendy and helpful. Thank you!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Jeep, horrible dealership
by 03/17/2023
onGot a great Jeep! Love it...but Airport CDJ is the worst dealer I've ever worked with. It's long, but detailed for those that decide to visit still. I worked most of the stuff via email up front. Every Jeep Grand Cherokee had the basics and I was having a hard time finding one with the Luxury Tech II package. Found it here! They worked out a pretty decent deal on it. Wasn't great, but I didn't feel violated by the numbers (although...there are some questions that keep popping up after the fact). I asked the sales person if it had a receiver and he said it did before I signed anything so I was good. I got home, find out it's missing one crucial need - the ability to tow. We had communicated back and forth for the last 7 days and I thought we had built some trust. Days later and they'll get me the receiver in for free. That's great BUT...I had to be called a liar first and I also have to pay for the wiring harness out of pocket. So they fixed the problem halfway thinking it was going to make me a "happy customer". Cost of harness is $850 here, but I can go get it done at a shop for $150...that's violating for sure. Receiver didn't even have the bezel on it after it was done today. Lessons learned from Airport CDJ 1. DO NOT TRUST ANYTHING THEY SAY! Inspect everything, read every word and verify then reconfirm before you leave the lot. 2. Do not let them do just your signatures on the pad by explaining things like "this just says blah blah, you can sign there". That's a trick and the sales person I worked with just pushed a survey through with top ratings that way which is deceptive as hell. 3. Do not think they will help you. It's a business and they are there to get your money. This was my mistake - all of it - thinking I could trust a business. 4. Take pictures before you drop your car off in the service department. Multiple paint chips after picking it up from them but I'm done trying to talk to them. I'll take my business elsewhere in the future and will do my best to make sure others do as well, and I'll take these complaints to the state and FCA since the dealership obviously doesn't give [non-permissible content removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Manny is an excellent salesman
by 03/08/2023
onGreat Experience we are a repeat customer always a pleasure to work with the entire staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing Customer Service
by 02/27/2023
onBuying a car at Airport Chrysler Dodge Jeep Ram of Orlando was the best. My sales professional, Giovanni, went above and beyond to ensure I got the right vehicle for my needs and was extremely pleasant throughout the entire process. The managers were also very helpful and responsive. The end result….I got a great deal and am now the happy owner of a Jeep Grand Cherokee.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best jeep dealer in town
by 01/25/2023
onNick Bennett and the team at airport are awesome ! I went to several dealers and got the run around . Went to airport last and man do I regret not going to them first ! The process was easy and he even worked the deal on his day off! Will be a repeat customer
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Responsive and attentive !
by 01/16/2023
onFound the jeep online, Hutch reached out to me quickly and we got the deal done!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Norm Bartrum did an excellent job!
by 11/04/2022
onNorm Bartrum works hard to find the exact car you are looking for. He goes above and beyond with customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First Class Treatment
by 10/06/2022
onAndrew Cohen was top class. Not only did he reached out l promptly and professionally. He sent a personalized video of the car I had inquired about, covering most of the highlights of the vehicle before extending a warm invitation to stop by or speak to him through text or phone. The visit was stress free. I’ve bought and assisted in buying many cars at this point and this was probably one of my most easy going transactions. We talked. He looked at my car and made sure I was informed every stepped of the way without being pushy or ever feeling like I was no longer in control of my visit. Would highly recommend. Airport and Andrew gave me first class service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome
by 08/30/2022
onVery easy process. Ray went above and beyond to assist with my purchase. Rob was nice too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Car Buying Exrience
by 08/30/2022
onThis dealership had excellent service and will recommend to anyone. They took care of me well and got me a deal I wanted
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Salesman Shawn Stuart was honest , knowledgeable
by 08/18/2022
onThey are honest knowledgeable and outgoing. I was given top dollar for trade. Great rate and terms.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Committed to help!
by 07/09/2022
onAirport dealership is full of options if you are looking for a truck and Ray is your guy. Committed to help in every way, nice and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rubicon
by 07/09/2022
onEdwin Barret was professional and patient with us. Thanks a lot !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
You’ve tried the rest, now go to the best!
by 06/30/2022
onEdwin is fantastic and professional! I would definitely recommend him!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Edwin is Outstanding!!! Wow
by 06/30/2022
onFor over 2 months we were looking for a vehicle that would transport us, our children, luggage and more! Edwin was extremely patient, informative, hilarious, helpful and REALLY cares about the customer over the sale. Lol After test driving a few trucks and SUVs we thought we would just have to wait for God to intervene because nothing we tried was the right fit for us for day to day use. Edwin kept searching and stayed in contact with us until that Perfect day where he had A Jeep Grand Cherokee L that he said if we test drove it we were going to leave with it.... THAT'S EXACTLY WHAT HAPPENED! Lol We are grateful for Edwin and his genuine care for people. Thanks man
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place to buy !
by 05/17/2022
onWas a very easy process working with Shawn Stuart and his team ! Enjoyed the customer service and real first hand knowledge about everything involved during my process . Shawn and his team was able to win me over from Toyota after years of being with the same dealership and years of loyalty. Please take this with sincerity and consideration of the complements well deserved! I hope Shawn gets the credit for being what I believe is a very positive strong asset at your dealership and to the team ! Thanks again !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Norm Bartrum is a great sales person!
by 05/10/2022
onThis is the 2nd vehicle we have purchased from here and we will always go to Norm Bartrum for all our vehicle purchases! He is very detailed about everything and can tell me about almost almost anything I ask him regarding the vehicles on the lot! He is super knowledgeable! He is not pushy and encourages people to make the right choose for their needs. We had a really great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes