Jenkins Hyundai of Ocala

I am writing this for my 88 years old Mother. She no longer has a computer and has asked me to get the word out on this dealership. Though 88 my Mom is still clear-headed, quite active and a remarkably good driver. When she bought her new Hyundai Elantra from Jenkins Hyundai of Ocala, she wanted two things; reliability, and no payments. At 88, she is outliving her savings, but still needs reliable transportation. When her car was delivered, she cashed a CD, and headed back to the dealership to pay it off in full. (A mistake?) So, what possessed my Mother to buy another new car, one month later, again from Jenkins Hyundai of Ocala, and take on debt and a payment? You decide. Sick and weak with Bronchitis, my Mom stopped in for the dealership’s free 1,000 mile ‘checkup’. She needed to be on that side of town and thought she would ‘kill two birds with one stone’, then head home for some much needed rest. Promised by Service to take only 20 minutes, within five minutes, a man from the dealership approached saying, “Mrs. (her name), come with me”. Thinking there was a problem with her ‘baby’, she followed. This salesman retrieved her from Service by name, took her to a Sales office, where for over 3 HOURS the salesmen ‘tag teamed’ this sick woman until they wore her down and sold her a new Sonata. . . just one month after selling her a new Elantra. She told them repeatedly she didn’t need a new car. She told them she had a new car. She asked 3 times where her Elantra was, was it done, so she could leave. She told them she was getting sick. Weak, no keys, no car, she couldn’t leave. They kept selling. until, under duress, they finally won. These young aggressive salesmen finally wore this sick woman down and she bought a car. My Mom, sheepishly replayed the long version of this story to me at my last visit. I immediately set appointments with the Sales and General Manager at Jenkins Hyundai. According to them my sick Mother got a Fair Deal!! Shoot, they even took a loss on the car they sold her! Trust your gut, does this sound like a Fair Deal? - They gave her $13,000 trade-in for a car they sold her ONE month earlier for $25,000. - They sold her a car with more mileage on it than the one she owned. - They sold her virtually every add-on they could (a 10 year extended warranty to an 88 year old?) - When she walked in, she owned her car ‘free and clear’. When she finally left, she owned a car she didn’t want, didn’t need, AND can't afford. From ‘free and clear’ to $8,000 in debt and a $125 / month payment for the next 6 years. My Mom drives cars for 6, 8, 10 years and, never to my recollection less than 5 years. Does that sound like an fair deal negotiated by equal parties, or something far more sinister? You be the judge.