Prestige Imports
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Awful dealer - stay away!
Written by 07/30/2012
onOverall --
full of empty 'typical car sales' promises!
I requested a quote via internet on a Premium Plus Audi A6.
I had a quote from another dealer (and since Prestige claims to be such much bigger & better)...
i wanted to see if they could beat the other quote.
I spoke with sales manager M Griffith.
A manager - not just a regular sales person.
He told me they could beat the other deal, and to come in.
I live far from Prestige...
so i made sure that Michael knew exactly ALL the details that i wanted. ALL the details of my trade in and what it was worth.
Basically - to work out all the numbers BEFORE i come in.
I was told that yes - the numbers were worked out and that Prestige could easily beat the other quote for the same car.
I got there on Saturday.
The dealership was empty (on a Saturday afternoon!!!).
Many of the sales people were screwing around and talking loudly.
Very unprofessional bunch overall.
Even though my appointment was with Michael the sales manager ----
he stuck me with some guy who was clueless about the deal i had worked out already via emails.
I basically wasted 2.5 hours on a sunny Saturday afternoon...
to basically have these [non-permissible content removed] flat out lie to me and didn't even come close to beating the other dealers real time quote!!
Yuri - the overall dealership manager tells me that it should not be a problem for me to spend the extra $75/month payments ($75 MORE per month than the other dealer quote!!!!).....
because and i quote:
"I should buy with my heart, and not my head!".
What a [non-permissible content removed]!
I really do not know if they sell more Audi's than other dealers.
But i will say this:
their location is extremely cramped.
To look at cars... you basically have to "drive over" to another parking lot about 1/2 mile down the road in a dirty, unpaved parking lot field.
You feel like you are in the slums...
not a 'Prestige' dealership.
While in the dirt field - i noticed next doors was this huge mega-complex...
which was a Lexus Dealership!
So after my crappy experience with these UNprofessionals....
i drove next door to Lexus and bought a 2013 GS F Type which is much better than the crappy 2.0L small engine A6 they were trying to stick me in.
Overall - a very dissapointing buying experience.
I will NEVER go to Prestige again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No