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Ferman Chrysler Jeep Dodge of New Port Richey

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Customer Reviews of Ferman Chrysler Jeep Dodge of New Port Richey

5.0
Overall Rating
5 out of 5 stars(140)
Recommend: Yes (11) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Ferman is the way to go

by Rhonda on 12/14/2023

So we got a car from Ferman in Tampa awhile back and were satisfied. For no particular reason, when it came time for our next purchase, we just shopped whoever had the vehicle we were after... End of story, dealt with car dealerships that make Matilda's dad look like an honest man, ended up back and Ferman. The process was as painless as possible.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
140 Reviews
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5 out of 5 starsservice Rating

Great experience

by Joshua Hockett on 02/05/2024

Exceptional service and very attentive to our needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ferman is the way to go

by Rhonda on 12/14/2023

So we got a car from Ferman in Tampa awhile back and were satisfied. For no particular reason, when it came time for our next purchase, we just shopped whoever had the vehicle we were after... End of story, dealt with car dealerships that make Matilda's dad look like an honest man, ended up back and Ferman. The process was as painless as possible.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Pamela Frazier on 11/03/2023

Everything from scheduling to walking out the door went smoothly. Very impressive

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Salesperson

by Robet on 07/22/2023

I’ve been shopping for a new Wrangler for over 6 months and Ferman was the only dealership that had exactly what I wanted. Dan was our salesman and was great. Very knowledgeable and no pressure to buy. He got me a really good deal and well it was worth the 2.5 hour drive from Orlando. It did not feel like all my previous car buying experiences.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchased a 2023 RAM 1500 Bighorn

by Nuria on 05/31/2023

Had a great experience with Peter. He was very friendly and patient with me. Best car buying experience I have ever had!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Jeep for Us

by Henry Wichmanowski on 05/09/2023

From our first greeting by our salesperson to driving away in our new Jeep Wrangler, the entire experience was smooth, easy, hassle-free and very enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ferman is simply the best auto Dealership around

by Ferman Auto is simply the best on 04/11/2023

Mike at Ferman Chrysler, Jeep and Dodge Ram in New Port Richey, FL was the best Car salesman I ever dealt with going all the way back when I was 15 years old and a Restricted Driver. That was 40 years ago. I felt very comfortable with Mike and his entire staff, heck they got both my kids some popcorn before I purchased a vehicle. I felt I got a great price on my Purchase of a 2018 Ford Edge. Thank Mike to you and your entire staff. Ferman is number one

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Easy buying experience

by Sfons on 03/31/2023

Lizzy Lam was knowledgeable about the vehicles she showed my family. She listened to what we needed and made the process easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Michael Simila

by Janine Poisson on 03/30/2023

Michael was wonderful to deal with, very knowledgeable about all vehicles on the lot. Explained differences multiple times.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Second truck from Ferman in four years. No regrets

by Chris on 12/26/2022

Easy transaction, no pressure sales or finance. Dennis and Scott are true professionals. Never had issues with Dodge trucks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best 2 truck purchases in the list 1.5 yrs

by RAF on 05/29/2022

Great dealership. Super salesperson with great follow up by her and sales management. Elizabeth Rose is a winner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

sales rating

by NPR CJD on 04/25/2022

Sale went smoothly .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Clutch in 2500 Ram

by Debbie on 10/07/2021

Once I came down to the service dept in person looking for Travis who was my contact, and never returned my calls or texts I found out he’s no longer there. David stepped in and ran with it to get info and kept me informed on status. I’m happy with repairs that were done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Finally! A Jeep Dealership that Doesn't Rip You Off

by JeepMomOf3 on 10/07/2021

I've owned my Wrangler for about a year now and finally found a dealership that doesn't waaaaay overcharge, add service you don't need, or add fees that are CRAZY! Well over $20 cheaper just for oil change and tire rotation than dealerships further down US19. And, they finished the service in the time promised. Not the case elsewhere. No need to shop around. Start here... you won't regret it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Warranty

by Sahara on 09/29/2021

I waited for the work to be completed in a timely fashion

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mr

by Brian witkowski on 09/26/2021

Car salesman was great very knowledgeable and worked with us to make sure it worked for us financially definitely would recommend our salesman ray haas to other car buyers

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast Service

by Jeep Compass on 09/25/2021

Arrive ahead of schedule time and was met right way. They diagnosed the problem immediately and ordered my part. Just waiting until it arrives for installation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Great Service

by Tank on 09/25/2021

I just recently had my 2021 Ram in for its 1st oil change, and I must say, what great customer service. Fast & friendly, Ferman got the job done quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by Excellent Service on 09/14/2021

This is the best dealership for service. They are friendly and always get you car done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The Best!

by Jacobs on 09/11/2021

The service we got at Ferman was exceptional. We brought our Jeep in for regular maintenance and received awesome treatment especially from the Service Advisor Steven Brawer, he is truly exceptional!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by Athena on 08/22/2021

Thank you so much for such a pleasant experience buying our 2021 Jeep Gladiator. Lizzy is a knowledgeable salesperson who is easy to work with and knows how to get the job done! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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