Westside Hyundai
Customer Reviews of Westside Hyundai
NEVER will return!
by 09/15/2023
onNew sales AND the service department - zero stars if I could. I would NEVER take a vehicle here. The level of service is appalling. If their service department was a standalone shop, it would be out of business with their lack of service and care.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Thank you !
by 05/28/2015
onWe were traveling, the air conditioner stopped working. Westside Hundae's service department was curtious, kind and extremely efficient. We are so grateful we found them. Not only diff they fix the air conditioner, they were able to do a recall the car needed and cleaned the car. Above and beyond what we expected. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Comfort Zone
by 01/03/2014
onI was extremely pleased with my recent experience at your dealership. As a woman purchasing a car on my own, I was comfortable with the friendly and professional atmosphere. My salesperson from the internet department was knowledgeable and patient in answering All my questions. The free car washes provided by the dealership are a welcomed added touch of customer service that I appreciate and use often.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Comfort Zone
by 01/03/2014
onI was extremely pleased with my recent experience at your dealership. As a woman purchasing a car on my own, I was comfortable with the friendly and professional atmosphere. My salesperson from the internet department was knowledgeable and patient in answering All my questions. The free car washes provided by the dealership are a welcomed added touch of customer service that I appreciate and use often.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
watch out on your sales
by 03/21/2013
onI purchased 2 cars from this dealer, which I needed a cosigner. This dealer switch the names on the paper work with out advising if this was ok by with customer because they don't want to lose there comission which I had my own financeing. I've have been try to get this matter corrected & all they do is pass the buck and don't return your calls. One of the cars broke down a few months after it took them 2 weeks for repairs which was under warranty. Car broke down again dealer refuse to make repairs which is still under warranty. Because the car is on the show chase floor don't make it's ok.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No