O'Steen Volkswagen
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Dealership Sales Review
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Friendly, honest, and upfront on everything...
Written by 04/03/2014
onRather than simply walking into any dealership, I usually make an appointment so they know that I am both serious and that I know what I want. I treat buying a car like buying a house and always do my research upfront to know what is real or not.
Osteen VW welcomed me like I was friendly neighbor and their rep, James, took me and my girlfriend on an extensive tour of the VW Golf TDI I wanted. When it came time to talk about buying it, James went right to bottom line. No haggling, nothing hidden. I was offered a better price than the so-called buyer's services could get, plus all of the incentives were revealed. They simply wanted my business and Osteen demonstrated it on paper.
Impressed with the dealer's upfront posture, it was easy to say "Yes" and sign for the car.
Nearly a year after the purchase, I still appreciate what good deal I got and will remember it when I want to buy another car too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes