AutoNation Chevrolet Greenacres

I bought a used truck from AutoNation in Greenacres. To say it was a pleasant experience would not be accurate. The truck I saw online was not at the dealership when I went to look at it. So I left a deposit on it so I would have first dibs on it when it arrived. Once it was on the lot they called me, and I went to test drive it. It was in good shape, but they had not had time to detail it yet. As we were negotiating the deal, I was informed that the person who posted the truck online had made a mistake on the price. They told me they would honor the price that was posted, and they did. Because of that I felt like they beat me up a little on my trade in, but I still chose to buy the truck. When the deal was written up, they forgot to add in my $200. deposit. When I brought it to there attention they said that it would be refunded to me, and it was about a month later. With such a rush to do the deal, I didn't notice a couple things that were wrong with the truck. I contacted the salesman and he set me up an appointment to have them repaired, and the truck detailed, because it was pretty dirty inside. I was prepared to give them the truck for the day, and they said "you can just wait, it wont take long". After repairs were made they had the salesman take me to the detailer to "show him my concerns". Never in my life have had to tell a detailer how to do his job. Not only did he not take care of what I showed him, he did a very poor job on what I did show him. I feel like because they made a mistake on the price, and I wrote a check for the entire balance (minus trade in), that they just wanted me out of there a quick and as cheap as possible. The salesman was great, and even though he did a good job of hiding it, I could tell he wasn't happy with the way things went either. When he had to tell me to tell the detailer my concerns I know he was uncomfortable, and rightly so. I told the detailer, its dirty just clean it. It was not clean when I got it back.