Garber Chrysler Jeep Dodge Ram
Customer Reviews of Garber Chrysler Jeep Dodge Ram
Garber Jeep
by 07/20/2020
onI highly recommend if you are looking for a vehicle, go here! I knew what I was looking for, Moose the sales manager went over and beyond to ensure my vehicle purchase was a breeze and I got exactly what I had been searching for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New 2019 Ram 1500 Limited
by 10/30/2019
onThe team at Garber Automall treated me as if I were family. Over the years I have purchased many vehicles, my experience with Garber Automall was by far the best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Experience
by 10/23/2019
onLove my new Challenger Scat Pack 1320 parked in my driveway. Richard Thomas was very easy to deal with and an asset to Garber. Thank you Richard and Frank it was a pleasure dealing with you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
by 09/11/2019
onI could not be more pleased with the service I received from Garber. I live in Montana, and regardless of the distance, every step of purchasing my vehicle was handled with professionalism and care. Sara Snyder was FANTASTIC to work with; she answered all of my questions thoroughly, handled everything professionally and in a very timely manner, protected my car when the hurricane came through, arranged expedient transport across the country, and was overall a delight to talk to. Though I don't see me making big purchases down in Florida in the future, I would love to work with Sara again; every dealership, or just any type of sales, needs a Sara Snyder in their life.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
by 02/20/2018
onEverything was well handled and easy to deal with in making a decision to buiy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great salesman and experience
by 06/02/2017
onStoped in to look at the new Titan XD and ran into Craig Lamb the truck guy. He was able to answer all my questions about the Cumins motor and truck. A few days later I was back signing the papers and love my new truck!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2017 Grand Jeep Cherokee Summit
by 12/30/2016
onEverything went well until, at the time of the car pickup, the salesman told me that because the car had tinted windows I would have to pay an additional $299 plus tax even though i had not ordered tinted windows. The next day I contacted the Online Operations Manager in this regard. He was very apologetic and as a result I was told that a refund check would be forth coming, but would be sent from Michigan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great service as usual
by 05/02/2016
onI went into the service area for the 18 month checkup. Service personnel were friendly and efficient. The service was performed quickly and easily. As usual the car was clean and neat when it was delivered to me. Easy and efficient and courteous..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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by 09/24/2014
onI purchase a 2013 Dodge Durango, January 2013 from Garber Auto Mall in Green Cove Springs, Florida. The General Sales Manager, not the car salesman, emailed me an offer, which I accepted. This is part of the offer that was a selling point, or in this case a buying point for me: "plus any oilchanges you need." I told Garber Auto Mall General Sales Manager and the car salesman before I purchased the vehicle that I lived in Camden County, Georgia and that I did not want to drive that far for just oil changes. I was informed by the General Sales Manager and the car salesman that I would not have to return to Garber Auto Mall and that I could use another location closer to where I live to get the oil changes. I asked the General Sales Manager and the car salesman how another location would know about the agreement we made. The General Sales Manager and the car salesman stated that the information would be put into a computer system and when the other location look up my vehicle VIN number the information would be there. THAT WAS A LIE!!! Recently, I called and spoke to the General Sales Manager to inquire about the oil changes. I was later emailed by Garber Auto Mall General Sales Manager "I will honor the extra 4 oilchanges, even if they are done somewhere else, just send me the receipts." I refused. Then later Garber Auto Mall General Sales Manager emailed me after a few more email exchanges "I ( Garber Automall) will provide you with an Oilchange package for 10 free oilchanges at any Chrysler locations in the US........that is all we will honor in our agreement." Again I refused. And recently Garber Auto Mall General Sales Manager sent this message to me thru the Better Business Bureau "Garber Automall Chrysler will honor oil changes as needed at our location in Green Cove Springs or give the 10 we already mentioned at any Chyrsler dealership". Again I refused. None of these options was part of the original agreement. This inconsistency and constant changing of the agreement by Garber Auto Mall gives me great concern. My thoughts are, if this is happening to me, how many others has this happened to or is currently happening to. BUYERS BEWARE!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes