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Headquarter Honda

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Customer Reviews of Headquarter Honda

5.0
Overall Rating
5 out of 5 stars(216)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mike the UPGRADE magician!

by Ronnie on 11/26/2023

I just bought my 5th Honda from this dealership and I am very pleased with how the whole process went. Mike Janangir along with his manager bent over backwards to accommodate my needs and put me in the car I wanted. Even the financing went smoothly. I'm sure they were all tired as I was and everyone I dealt with was friendly and respectful and never rushed me. I will definitely recommend you all to anyone I know looking to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
216 Reviews
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5 out of 5 starssales Rating

Mike the UPGRADE magician!

by Ronnie on 11/26/2023

I just bought my 5th Honda from this dealership and I am very pleased with how the whole process went. Mike Janangir along with his manager bent over backwards to accommodate my needs and put me in the car I wanted. Even the financing went smoothly. I'm sure they were all tired as I was and everyone I dealt with was friendly and respectful and never rushed me. I will definitely recommend you all to anyone I know looking to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bought my first car!

by Yelismarie Davila Rivera on 11/21/2023

Thank you to Mike Jahangir! I went in with my dad, hoping to ride back home in my first car, and I did! Mike answered all of our questions and helped us walk out with the best deal possible. He was very kind and patient with us. This is the third time my family has bought a car from him. I will always be grateful for his help. The staff was very friendly as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Stefan on 07/17/2023

Thank you Carlos for helping us find the right suv for my wife. Great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2023 Ridgeline all the way!

by 5Allens on 06/19/2023

This is our second time buying a new vehicle from this dealership. Everyone was very helpful and attentive during the whole process. Our salesman was Carlos who did an awesome job and Tony the manager who was also very helpful. I would recommend this dealership to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best Dealership Experience!

by Kristin B on 06/05/2023

I had the best experience with Mike Jahangir!! He was so sweet and really took the time to hear my budget and work as best he could to get me to where I wanted to be. He assisted me with trading in my old vehicle and got me into a brand new Honda accord. I could not be happier with my experience at Headquarter Honda and would highly recommend giving them a call!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

I excellent experience buying

by Melissa Gallion on 05/14/2023

I had a nice experience buying a new CRV Hybrid car today at Honda of Clermont. The salesperson was patience and answered all my questions. He didn't pressure me to buy the car. The finance gentleman broke all the numbers down for me to understand.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great car purchase experience with Mike Jahangir

by Ernie Bryan on 04/19/2023

Mike Jahangir was our Sales Representative. This recent purchase in April 2023 was the second Honda we bought from him in four years. Like our first experience with Mike, he was fantastic to work with—a straight shooter and no-nonsense Sales guy who didn't play any tricks and made for a pleasant buying experience. We shared with Mike what type of Honda Pilot we were in the market for and to let us know when one comes in. As soon as the one we wanted arrived, Mike didn't hesitate to call us and prepare for the purchase. Again, a great experience, and we completed our negotiation and purchased our new Pilot in less than 30 minutes from our arrival. Thanks, Mike!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No pressure, no wild market adjustments compared to others in the area

by DCRUME on 03/26/2023

We had a great experience working with Dylan Hartwell and Jamila Prieto to get our newest and latest Honda. We spend a couple of months visiting many dealerships test driving many different brands. Once we settled on the newly remodeled 2023 Honda Pilot Elite we began shopping through the various Honda dealerships in our area. I believe at least 5 other Honda dealers that are closer to our address (we are in the Tampa area). In the end, Headquarters was the best option for us primarily due to their fair pricing (no unreasonable market adjustment like the others) and reasonable offer on our trade.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mike J. The man!

by Will and Audrey on 02/09/2023

Thank you Mike J, and the Honda dealership for such an easy, peace of mind car purchasing process. Mike J….. if you need a car salesman who will be patient, who will listen, will give you his full attention, time, experience without even knowing if you’ll be purchasing a car with him or not… he is your guy! And trust me, after you will leave there with a car. My husband and I couldn’t be more thrilled with our purchase and our experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Place to do business

by JS on 11/26/2021

Always have bought my cars and get service here. Mike J is a honest and upfornt salesman. No games. Service department just recommends work to be done and doesn't hard sell.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

For the last 3 years and many service visits later, they have been great!

by Kristen P on 09/06/2021

I bought a Honda Accord from this dealership almost 3 years ago. That experience was awesome but I know the sales guy retired. So I can't speak of the current sales experience now. However, the service I've received has always been good and the representatives are always pleasant. I work with viviana alot. My car was a certified used car. I bought the extended warranty because I never had a car with all the computers in it like these do nowadays. And glad I did because there were a few issues wrong with the car that I found out a year later that needed to be fixed. Everything that has needed to be fixed has been covered under that warranty and it was worth purchasing. The wait there is kind of long should be prepared for that. But they have a nice waiting room with free coffee and the TV and Wi-Fi. I would definitely recommend their service to anyone and glad that this is the service that I get at the Honda dealership that I actually bought my car from.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Service

by Jose Del Valle on 05/18/2021

Greetings, I am very pleased with the service that Mr. Santana has always given me in the purchases I have made of the 2 Hondas Accords at Headquarter Honda in Clermont. He is very helpful, friendly, and above all very kind. I highly recommend him as a seller. (The best). It turns the purchasing process into a very fast, safe and highly satisfactory one for the customer. EXCELLENT service provided by Mr. Santana.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Horrible Experience with Sales Manager

by John Cherry on 05/04/2021

We obtained an out-the-door price from the internet sales rep of Headquarters Honda on a vehicle that met our requirements, and were informed we would have to work with the sales manager at the dealership to close the deal. So we told the internet sales rep we were driving there for a scheduled appointment later that day, with the knowledge that we had first right of refusal for that vehicle. Upon arriving for our appointment (after a 3.5 hour drive), we were informed that another couple had just walked in, and were about to take a test drive. They were given priority over us, and did purchase the vehicle, while we waited in the dealership. It appeared that this couple had been advised to move up a later appointment to be in front of us, not that they had just "walked in". Sales manager Paul Rienzi acknowledged reading all of our texts that day, knew we were enroute for an appointment to purchase the vehicle, and did not honor our first right of refusal. This treatment was unprofessional and unfair; stay away from this dealership!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Headquarters Honda

by Diana and Jerry on 03/21/2020

Yesterday we bought our 3d Honda from HQ Honda in Clermont, FK. We have always had a Great experience working with this dealership and this time was no exception, If you are looking for a very fair, no pressure dealership to purchase a new or used car, this is the place. They treat you like family. We purchased a new Honda CRV and our salesman Santana treated us with respect and worked super hard to make this deal happen. We are senior citizens and have a budget and new exactly what we wanted to spend. Well, Santana made it happen, along with his manager Tom they found discounts and incentives that made the deal work. Truly a pleasure to buy a car from Santana and Tom. Then came the part that most people dread, the Finance Mgr. Well Shawn was as much as the big Honda family as was Santana and Tom. No pressure, no surprises, just the facts, figures and options. Once again NO pressure, just options ad signatures. As a repeat customer I expected to be treated good, but these guys go over the top. The Best Car buying experience we have ever had. Thanks Headquarters Honda for making our day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Avoid this Dealer!!!

by Anonymous on 02/12/2020

Typical high pressure sales, but gets worse. Tries to sell you a lesser car then buy add on accessories. For example, buy an EX and they will change out the seat for leather instead of getting an EX-L!! No kidding!! Spoke poorly and were dishonest about other dealerships, very unprofessional. Went in to buy a SUV and they suggested I get a Civic. Never listened to a word I said. I really liked the car they had and would have bought it on the spot - but they have lost a customer for life with the horrible experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

Make me waste my time

by Carlos on 01/11/2020

Make me waste my time incompetent and looking for money not looking for customer service bad and races I will recommend it

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great buying experience

by TM on 01/07/2020

Andy made the process quick and easy. Love my Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

excellent service

by Fernelys Santana on 09/15/2019

Santana was very professional, knowledgable and helpful in my decision making. I am very happy with my purchase and will not hestitate to recommend you to my friends and family. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

100% would recommend

by Willa on 08/24/2019

This is our 3rd car we have purchased fro Headquarter Honda and I can't imagine going anywhere else to purchase a car. Santana has helped us buy our last two cars, and Anthony made the financial portion so easy. The general manager came over to personally thank us for being repeat customers, and everyone really went out of their way to make this a good experience. They are never pushy, and they really do want you to have a good experience with and get the right car for the right price. I would recommend again and again, and I plan on going back with my kids when it is time for them to purchase their first cars. It doesn't even feel like a car dealership, it is so much more comfortable, like a cool place to hang with your friends. 100% would recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

GREAT Dealership

by wdst1 on 07/20/2019

This dealership is Top notch. We went there yesterday to look for a replacement for our Honda CRV. Our Salesman, John is a very friendly man who has a great personality. A pleasure to talk to. We told him what we were looking for and right off the bat, brought the exact car to us. No hassle, no run around or hidden fees. Headquarter Honda did exactly what you expect a dealership to do, be honest, straight forward and a pleasure to do business with! A+++ to both John and Headquarter Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent service

by LIfeisanOdyssey on 01/30/2019

I have had a Honda for the past 14 years, so when it was time for a new vehicle, Honda was my first choice. We have had the same Odyssey for the past 10 years and I was pleasantly surprised with all of the upgrades Honda has made in those 10 years. I met Mike Jahangir when I stopped in to test drive, and he spent a great deal of time with me pointing out all of the new features and taking me for a test drive to see those features in action. When I came back with my husband and kids, Mike took us for another test drive so that my husband could also see the new features of the Odyssey. Mike was very knowledgeable and friendly, treated our kids so well, and made sure we knew that he would answer any questions we had at any time. We had a great experince from start to finish with Headquarter Honda, and we will not hesitate to return when we need a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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