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Porter Chevrolet Service Reviews

  • 414 E Cleveland Ave
  • Newark, DE 19711 (map)
  • (888) 263-4554
  • Chat with Dealer
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Service Rating Awesome!!!!! By lchalliwell on 07/12/14 10:51:24 AM PDT
Recommend this dealer? Yes

Was very surprised of how kind and willing everyone was to help me with the problem I had with my vehicle. I just hope this kind of service continues, if I ever need them again. They were terrific and exceeded my expectations. Thanks!!!!!
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Dealer Response

Thank you so much for this great review and star rating! I am pleased to hear that our staff was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and... Read more

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Service Rating Great facilities, knowledgeable service By Daveyboy300 on 06/29/14 07:15:29 PM PDT
Recommend this dealer? Yes

I am 71 yrs. old, started buying new cars every 5-7 yrs., starting with my 1965 Pontiac Lemans. Never have I had a nicer experience than dealing with Eric W. Pleasant, accommodating, knowledgeable and just a great young man.,I am 71 yrs. old, started buying new cars every 5-7 yrs., starting with my ...
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Service Rating Disapointed By MSHensley on 06/16/14 08:40:16 AM PDT
Recommend this dealer? Yes

The only thing I didn't like was the fact that I was told it would only taken an hour to have my oil changed and that there was only one person ahead of me and it took them from 10:30 when I dropped off the car unitl 12:42 to get done.
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Dealer Response

I'm sorry to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. If you'd like, please contact me at your earliest convenience. I'd like to further understan... Read more

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Service Rating Porter Chevrolet By LJP226 on 06/14/14 02:20:25 PM PDT
Recommend this dealer? Yes

The first time I had to take my car to Porters for the engine light being on they didn't fix it right.. The second time I took it in, they got it right.. Rich K was exceptional.. he really took the time to make sure we were satisfied and he had to put up with me being a little irritated when my car ...
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Dealer Response

We are very sorry you had an unpleasant experience during your first visit to Porter Chevrolet. I would personally like to apologize for the behavior of some of our staff, and would like to speak with you directly in order to fully understand the circumstances... Read more

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Service Rating Porter - The Place to Go By listener1 on 03/08/14 10:17:07 AM PST
Recommend this dealer? Yes

Very friendly and timely service. Terrific dealership.
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Dealer Response

Thanks for your outstanding review! We're glad to hear that our team was friendly and timely! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm r... Read more

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