New Country Lexus of Westport
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Dealership Service Review
service Rating
Excellent service in Fairfield
Written byon 04/14/2014
I've had excellent service at Lexus of Westport service department in Fairfield.
This past visit
topped the cake.
I thought the dashboard lights went out on my car and thought it may be electrical.
I called and spoke with Scott and he sent someone to my house to pickup the vehicle and take a look.
The nice man spent time figuring it out on my driveway and explained it was the auto dimming settings that was the issue.
It was not electrical at all and he reset everything for me.
Scott followed up and I think they were excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes