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Hoffman Honda Service Reviews

  • 40 Albany Tpke
  • West Simsbury, CT 06092 (map)
  • (888) 840-1971
  • Chat with Dealer
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Service Rating Consistent and Convenient By Vonpants on 07/06/14 06:06:09 AM PDT
Recommend this dealer? Yes

Thanks to the team at Hoffman Honda! They work hard to make sure their service is consistent - consistently good! Each member on the team, from sales to service works so well together - as a result the customer can expect efficient service where the people work WITH each other, not against. Thanks a...
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Dealer Response

Hi Vonpants, Thank you so much for choosing Hoffman Honda. We are thrilled to hear that we meet your expectations. It is our goal to always strive to exceed them. We look forward to seeing you again in the future. Kind regards, Susan Lane, Reputation Managemen... Read more

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Service Rating Timing Chain Replacement on 2005 CR-V By Noisydad on 06/30/14 11:42:45 AM PDT
Recommend this dealer? Yes

I brought my 2005 CR-V in because of a failed emissions inspection. I had previously taken the car to a local mechanic, who considered the job over his head and suggested going to a Honda dealer. Based on online reviews and recommendations from some friends, I chose Hoffman Honda. As far as I can te...
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Dealer Response

Hello Noisydad, Thank you very much for choosing Hoffman Honda for your recent service needs. Your feedback is greatly appreciated! We are glad you were able to take advantage of our shuttle service to make the visit as convenient as possible for you as well. ... Read more

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Service Rating Service experience By Archie57 on 06/28/14 09:19:45 AM PDT
Recommend this dealer? Yes

The service advisor was very good, professional and courteous; You're taking on faith that the work prescribed is actually being done, and done properly ( which is true anywhere); The cabin filters were replaced and the car smelled musty for awhile -- hopefully that's through; Service is always very...
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Dealer Response

Hello Archie57, Thank you for your feedback and choosing to have your vehicle serviced with us at Hoffman Honda. We know that the expense of keeping a vehicle in optimal condition is a concern for our customers and we do our best to stay competitive and fair. ... Read more

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Service Rating The Check Engine Light was on By gail_r on 06/27/14 04:23:09 PM PDT
Recommend this dealer? Yes

Working with all involved was a pleasure.
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Dealer Response

Hi gail_r, Thank you for choosing Hoffman Honda to have your vehicle serviced recently. It was our pleasure to assist and we look forward to helping you again in the future. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven... Read more

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Service Rating Great service By jitu3 on 06/24/14 07:09:20 AM PDT
Recommend this dealer? Yes

Hoffman honda is a great place to go I love to go there very frendliy service especially the service manger Rocky was very very helpfull.
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Dealer Response

Hello jitu3, Thank you for your feedback and continuing to place your trust in us to service your vehicles! We look forward to seeing you again in the future. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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