Northwest Hills Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
Avoid this Dealership!
Written byon 09/13/2011
I have had chronic problems with this vehicle since the day it was delivered. Multiple door failures, multiple AC/Failures, brakes being required every 12k miles, hub bearing failure, clock spring failure. And the dealership service is abhorrent. During my last visit they supposedly performed a "Safety and Brake inspection" only to find that my brake caliper wasn't even bolted on 200 miles later. I have just traded this car in 2 days ago and I will NEVER purchase another Chrysler product. I am also doing everything I can to let all my friends and neighbors to avoid doing ANY business with Northwest Hills. They are incompetent.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No