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Subaru Stamford


198 Baxter Ave, Stamford, CT 06902 (map)
Today 9:30 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Great experience!
Written by migs817 on 07/29/2014
I had a great experience with Subaru Stamford. My dealer was Ted M. First I would like to say that this was the second dealer I dealt with. I had a terrible experience with the first dealer I went to in New Jersey. I ordered a brand new 2015 WRX on May 5, 2014 and was promised by the dealer a 6-8 week delivery. When the 6 week marker arrived I was told I probably wouldn't get it for another 4-6 weeks. Another 4 weeks pass and I was told I probably wouldn't get one until end of August early September. That's when I asked my dealer to look into dealer trades because I saw there was many in the Tri-state area. The dealer did not do as asked and he was not helpful at all. Finally, I decided to contact Ted M, and he was able to tell me an exact date and it even arrived two days early. When I arrived to the dealership, I was a little early and Ted gave me the keys and check out my new car and we test drove it to a local Dunkin Donuts and he treated myself and my girlfriend to coffee. When we arrived back at the dealership, the finance manager was still busy, so Ted gave me a 1GB flash drive to fill up on music he had on his computer. I sat with Luke, the finance manager, to fill out the final paper work. He tried selling me the usual extended warranty and the Mutishield, which I actually purchased. There was a lot of paper work I signed, but when we got to the bill of sale I was about to sign, but the figures did not look right to me. I was getting charged for an optional theft deterrent program which I was unaware of. This upset me a little, but he said it was because it was not crossed of in the purchase order. After all the paper work was signed, I met back with Ted to get the keys and vehicle manual and tire warranty. Here he went over the maintenance and all the options of the car. He also showed me all the blue tooth shortcuts. We then drove to the gas station next door and he filled up the car. Before we left we asked for suggestions for dining close by. He recommended a great restaurant, which turned out to become an awesome date night for my girlfriend and I. A couple days later I received a friendly follow up phone call from Ted asking me how I was enjoying the car. I greatly appreciated the phone call. Overall I had great experience with Stamford Subaru and Ted M.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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raybear on 08/01/2014
Dealer Response
Hey Juan, thanks for taking the time to post such a great review of your experience with Teddy M! The man knows his cars-and restaurants! The WRX Limited is an awesome car, we're sure you're enjoying it!
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