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Lia Hyundai of Enfield

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Customer Reviews of Lia Hyundai of Enfield

4.9
Overall Rating
4.94 out of 5 stars(66)
Recommend: Yes (16) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Easiest Car Purchase Ever

by Jen P on 12/22/2023

Nick Archer and Anthony Zalowski made the usually long and stressful process of getting a new car smooth and easy. I’ve never been in and out of a dealership so quickly and for my car two days later.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

66 Reviews
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5 out of 5 starsservice Rating

Quick and excellent service

by Jason on 03/01/2024

My car went in for an oil change. Service was performed efficiently and on time. Mike took the time to explain what was found when the multi-point inspection was performed and quickly addressed my issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

So helpful

by Gabriella K on 01/21/2024

I brought my car in for a sensor issue and Michael Lockard was so helpful! I brought my car in and they explained what they were going to do and when my car was all set, Michael explained what the error message was and I left in a timely manner. I have been using Hyundai in Enfield for years for all my cars and all my services, and I am always satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easiest Car Purchase Ever

by Jen P on 12/22/2023

Nick Archer and Anthony Zalowski made the usually long and stressful process of getting a new car smooth and easy. I’ve never been in and out of a dealership so quickly and for my car two days later.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Mns on 12/17/2023

Was able to get an appointment quickly. Performed a free vehicle inspection of my car which was appreciated. Very comfortable waiting room and work was completed quickly, started right an appointment time. Michael Lockard was very respectful and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Grandpact on 10/30/2023

Had my sonata serviced last Thursday and was greatly surprised when I received no charge for the service. It was fast, very easy to schedule an appointment and the waiting room was very clean, warm and inviting. Very happy with the car and the service. Angel Varela Went out of his way to help me out when we had problems with finding a car vin number and maintenance record.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car

by Suzanne on 10/13/2023

Received information needed, no high sales pitch or pressure from Hunter Olsen. He knew the cars very well, and could answer all questions I had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New car purchase

by Jim on 09/07/2023

I visited Lia Hyundai in Enfield to potentially upgrade our family vehicle. I was greeted by salesperson Devan Petit. As I began to browse the vehicles in the lot. Devan politely introduced himself to me and asked if he could be of any assistance at this time. I was already pretty positive of what I was looking for, make, model, features etc.. From that point forward he worked with me the rest of the way. Through trade in, pricing, vehicle features etc.... The process was seamless with no stress involved. Prices were fair. When my wife and I took delivery of the vehicle, it was detailed and full of gas. Devan went through all of features once again (extremely knowledgeable) and will be available if we have any questions or need any help in the future. This is our second purchase from Lia Hyundai of Enfield. Very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Bryan was more than Good

by Sharon on 07/31/2023

Appreciate Bryan for his thoroughness and kindness. Didn’t end up waiting very long and wasn’t pushy!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Jason K on 05/29/2023

Work performed was done on time and completed exactly as stated. I will be back for all my service needs. Mike is great to work with!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Sales person

by Tk on 02/25/2023

Experience was good with sales. Did have a long wait to finish final paperwork next day. Lisa C was very good!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Michael Lockard provided me with fast and friendly service.

by Dave Nolan on 12/20/2022

My service experience was quick and through.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service!

by Kari on 10/14/2022

My car now drives like new! Mike Lockard did a great job servicing my Tucson. The engine was loud sounded like a truck for no reason. 2 years old with only 26,000 miles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast and on time

by Grandpact on 10/13/2022

No problems with service here all done and on time with minimum waiting. Everything was explained went done to. I didn’t get the girls name at the service desk but she was very polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recall review

by W C on 10/01/2022

Appointments easy to make on line…M Lockard answered all questions

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I’m satisfied

by He was in the morning shift on 09/06/2022

His very cooperative and approachable..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recall

by Lorri N on 07/18/2022

Excellent place, fast and friendly... Michael Lockard was extremely helpful and took the time to explain everything to me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change/Service Department

by Irishms on 03/24/2022

Scheduling the appointment was fast and easy on-line. The technicians finished my oil change and tire rotation in the amount of time they said it would be

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Customer Service

by Jim S on 03/17/2022

Once again Griff performed perfect service to my 2016 Tucson Limited. When I picked up my vehicle it was very clean and all the service was done on the drivers door. Great Service sells new cars.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Good and bad

by LF on 02/08/2022

Good part was the oil change. It ran late from my apptmt time but I was notified by Michael Lockhart that they were backed up and running late with his apologies which was much appreciated. Bad part. I was informed that I desperately needed new front brake pads and rotors for $600+ but I chose to wait. In going elsewhere to compare pricing, 2 mechanics stated that I did not need new brakes and if it was their car they would not replace at this time. One of the mechanics is a friend and he would not put me in harms way with faulty brakes. It left me feeling no trust in Hyundai’s Service mechanics.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A good experience

by Richard Kaplan on 06/21/2021

I had a very good experience when leasing my vehicle..I want to thank Nick, and Joron for their patience and professionalism in making this a smooth transition into my new vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Sales Support

by D Newton on 06/19/2021

Joron Stimage-Norwood was my sales rep. A really great guy who make the whole evaluation and sales process easy for me. On my first trip to Lia Hyundai, all I wanted was a test drive the ionic. Within 3 minutes I had the keys in my hand and he was taking me through a walkthrough of the features of the car before I got in. I told him I wouldn't be out very long and he said "don't worry, we don't close until 6:00. Just be back before then". After test driving the ionic, I then tried several other electric vehicles from other manufacturers. I liked the ionic so I went back again and asked for another test drive for my wife. Again same excellent response from Joron. As the whole negotiation process continued remotely, I never felt pressured to make a fast decision or buy an option that I did not want. In the end, I feel I got a good deal ($15,000 off the MSRP, 1.9% rate).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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