Lia Hyundai of Enfield

I wanted to trade an American made muscle car with 160,000 miles on it but still in great shape with a nice premium trim package for something with better gas economy. I chose the Hyundai Sonota because of their great reviews and started looking on the internet. Lia Hyundai shares their ad space with their stores in Hartford and Enfield, CT and Albany NY. I found two cars I liked at a price I felt I could negotiate to what I can afford, both left-over '13s--one in 2.4 SE and one in the 2.0 turbo SE--but they were at the Albany store. I called the Hartford store and asked them how much of a hassle it was to get one of those cars to Hartford or Enfield for me to look at it, and they said it would be no problem. I then made an appointment to take my wife to the Enfield store because it was closest and had her test-drive two similar models, one of which she selected. These were loaded up brand-new '14s. I had told the sales guy on the phone before arriving and again as soon as I walked in that we were not interested in a '14 but were merely making a choice between the two models of the '13 leftovers in Albany. They pretended to listen and promptly launched into a pitch to get us to take a new '14 already on their lot, making promises that I knew they couldn't keep to match the price of the '13 in Albany. No way that was realistic, and I told them that. They said they would work with me to make it fit and I told them for the fourth time I wanted to buy the '13 leftover in Albany and could they get it down for me to look at?. They said they would see what they could do but it was clear that the sales manager was completely uninterested in anything I had to say when I wouldn't look at something he already had in stock. I waited for a phone call for a few days and called them back. The sales manager said he couldn't get that car for the price I wanted to pay so I said thanks anyways. A week later, I got a call-back...was I still looking for a car? I repeated my desire to look at the '13 turbo from Albany and was told they would talk to the GM and get back with me. After waiting two days for a return phone call again, I called and was told that they would not import the '13 from Albany without a deposit...for a car I had yet to lay eyes on. I said no problem, I'll go to Albany because by this time the asking price had just dropped $2,000 to exactly what I had told Enfield I wanted to pay to pay for that car. I called Albany and explained my experience with Enfield, and they guaranteed me the price I wanted over the phone. I took a day out of work to drive 110 miles one way for them to look at my trade-in and make a deal. The only problem was that money they offered me for my trade in was so ridiculously low I thought the sales guy was joking with me. They wanted me to give it to them for 25% of its true worth. I had gotten twice as much for a beat-to-death minivan with 265,000 miles on it five years earlier. I walked out feeling like I had been jerked around. The Albany guy was very inflexible considering that I had told them I would buy the car after looking at it and that I had a wad of cash in my pocket for a deposit. He didn't seem to care about that or the fact that I took a 2- hour drive for them to try to [non-permissible content removed] for my trade in. Either he thought I would be so desperate that I would go for his deal to justify the long ride or he talked to the guy I had argued with in Enfield and they set me up (no proof of this, just a feeling). Regardless, NEVER again will I have any dealing with ANY Lia dealership. Reading these reviews just confirmed that it was them and not me who was messed up in this deal.