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Hoffman Audi

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Hoffman Audi
700 Connecticut Blvd, East Hartford, CT 06108 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
5 out of 5 stars (71)
Recommend:
Yes (3) No (0)
Service Rating
4.9 out of 5 stars (72)
Recommend:
Yes (10) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Superior customer service
Written by linda1947 on 01/19/2015
I had purchased an Audi Q7 in August at Hoffman Audi of New London. The car is fantastic but is loaded with technology- a lot that I had a problem with. Unfortunately I was not able to get the help I wanted in New London in understanding all this technology. When I returned to my primary residence in late fall I contacted Hoffman In East Hartford. I asked if possibly someone could work with me if I came in and their immediate reply was "what time can we send someone to YOUR house?"! I was totally surprised by this and they said it was the way the Hoffman Enterprise operates. They sent out a true expert Adrian Hester who not only sells Audis but knows everything about the technology. He was the BEST and said to call him anytime I had a question. I have been a Hoffman customer for many years- Toyotas, Land-cruisers, and Lexus. I will continue to be forever but will make sure I trade with Adrian Hester as he cold not have been better or more accommodating! Thank you Hoffman and Adrian Hester!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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susanlane on 03/11/2015
Dealer Response
Hello linda1947, Thank you for choosing Hoffman Audi for your vehicle needs and information to help you maximize the benefits of the technology in your Audi Q7. As you know, Adrian, is definitely an expert with the Audi brand and loves the opportunity to assist our customers. We have been creating various YouTube videos to provide quick tips with the technology and other features of the Audi brand. I would love to hear from you so we can be sure to create videos that are beneficial to our customers. Please email me at your convenience and let me know some of the features that either were explained in detail by Adrian or additional questions you may have. I can be reached at susan.lane@hoffmanauto.com. Thank you again for choosing Hoffman! Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.
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