Buyer BewareWritten by bonzo4 on 11/02/07 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I purchased a 2006 Sonata with 15k miles from Wile Hyundai in December 2006. With 30k miles on the vehicle, the transmission went. Luckily it was covered by the warranty. However, I ran a Car Fax vehicle history report after the service (I wish I had done this before my purchase) and learned that the vehicle was previously a rental car. That was not disclosed to me by my salesman. So the first 15k of the vehicle's life was spent getting abused as a rental. It took 4 voicemessages and 2 weeks to finally talk with the Sales Manager. He was not surprised that my vehicle was originally a rental. In fact, he stated that Wile routinely sells rentals. I told him that I never would have purchased the car if I had known the facts. He told me he'd call me back in a day to discuss a resolution. I tried calling him two times since then. I never heard back from him. So if you're looking for a gently-used Sonata from a dealer that stresses customer satisfaction, I'd stay away from purchasing your vehicle from Wile Hyundai.