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Wile Hyundai Sales Reviews

  • 21 Rte 66 E
  • Columbia, CT 06237 (map)
  • (877) 805-5030
  • Chat with Dealer
Sales Rating:

Buyer Beware

Written by bonzo4 on 11/02/07 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I purchased a 2006 Sonata with 15k miles from Wile Hyundai in December 2006. With 30k miles on the vehicle, the transmission went. Luckily it was covered by the warranty. However, I ran a Car Fax vehicle history report after the service (I wish I had done this before my purchase) and learned that the vehicle was previously a rental car. That was not disclosed to me by my salesman. So the first 15k of the vehicle's life was spent getting abused as a rental. It took 4 voicemessages and 2 weeks to finally talk with the Sales Manager. He was not surprised that my vehicle was originally a rental. In fact, he stated that Wile routinely sells rentals. I told him that I never would have purchased the car if I had known the facts. He told me he'd call me back in a day to discuss a resolution. I tried calling him two times since then. I never heard back from him. So if you're looking for a gently-used Sonata from a dealer that stresses customer satisfaction, I'd stay away from purchasing your vehicle from Wile Hyundai.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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