Premier Subaru
Back to Sales Reviews
Dealership Sales Review
sales Rating
Premier Subaru Sets The Bar For Auto Dealerships
Written by 02/24/2015
onI'm from Vermont and traveled to Premier Subaru based on their outstanding reputation. I wasn't disappointed as they greatly exceeded my expectations. I had a high mileage Subaru that I owed more on than was worth...I met with salesman Herman Winston who listened intently as I explained my situation and he found the perfect fit for my requirements, a slightly owned 2015 Subaru Forester with just 8000 miles on it.. Jeff Irzyk took over and in spite of my upside down financial position on my existing vehicle, matched me up with a lender to finish up the deal. During the registration process a Vermont official made a typographical error on one of the forms that caused my registration process to stall just days before my temporary registration was set to expire. At this point with my stress level rising I spoke to Sales Mgr Will Petrillo who immediately assured me not to lose my confidence, that they would come up with a solution. Sure enough, the next day General Sales Mgr Rich Johnson's over the top actions resolved the problem completely at Premiers expense even though it was no fault of the dealership at all. In this day and age, it is truly refreshing to find a company so focused on total customer satisfaction. I would strongly recommend Premier Subaru to anyone!!! Michael McIntyre
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes