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Acura of Berlin Service Reviews

  • 245 Webster Square Rd
  • Berlin, CT 06037 (map)
  • (866) 963-4598
  • Chat with Dealer
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Service Rating satisfied customer By samgreco86 on 10/18/12 07:26:52 AM PDT
Recommend this dealer? Yes

I had an excellent experience working with Ashley from Acura of Berlin. She was very thorough and helped me get in my new acura ilx within days. The car is great and I couldnt have asked for better service in buying my new car.
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Dealer Response

We appreciate your feedback! It's great you had an excellent experience with Ashley. She will love to hear that you are happy with your new ILX. It's always our goal to provide our customers with amazing customer service. We're thankful you understood this aft... Read more

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Service Rating Quick, Honest Service by Qualified Pros By michellhen on 09/27/12 05:32:01 PM PDT
Recommend this dealer? Yes

I was treated with respect, regularly informed of all developments, and treated as a friend rather than a customer. I confirmed through my own research that they are competitively priced with even my local independent repair shop. I'll be back and I would recommend Acura of Berlin to friends and f...
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Dealer Response

We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no... Read more

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Service Rating Wonderful service staff & experience By stavery on 09/27/12 09:58:09 AM PDT
Recommend this dealer? Yes

Acura of Berlin has a great service staff. Not only are they friendly, perform the service as expected & on time & within the quote, they even tracked me down when I lost my credit card. talk about going above & beyond! Thanks!! Sue A
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Dealer Response

Thank you for recognizing our service staff! We truly appreciate the time you took to let us know how we're doing. It's always our goal to keep our promises when it comes to the time expectations we give our customers. We're happy to hear that our team perform... Read more

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