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1st Kia of Simi Valley

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Customer Reviews of 1st Kia of Simi Valley

4.9
Overall Rating
4.93 out of 5 stars(121)
Recommend: Yes (14) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

KIA Girl for Life

by Annette on 06/14/2023

Excellent and efficient customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

121 Reviews
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5 out of 5 starsservice Rating

Customer Review

by Tom on 01/16/2024

The Service and Parts departments do a commendable job. They are both patient and caring; especially Brian Keelan who took the time to explain clearly the process of programming my new Kia key fob and delivered it to me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Kia service visit on/around 11/20/23

by Demetri on 12/22/2023

Your Service Advisor, Brian was extremely knowledgeable, helpful and courteous!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thanks for the work you did

by Fernando on 10/03/2023

I liked the way Brian Keelan took care of our car issues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

KIa service

by Robert on 06/25/2023

Expert work and good service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

KIA Girl for Life

by Annette on 06/14/2023

Excellent and efficient customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

1st Kia of Simi Valley Niro EX

by Doreen on 12/28/2022

Noah was professional, friendly, listened, and is extremely knowledgeable. He was willing to work toward a deal that we could both agree upon. The entire team, on a rainy day was so positive, warm and welcoming.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Minor Service done promptly as scheduled

by Barry on 12/25/2022

I was greeted at the entrance of the Service Station promptly upon arrival and within minutes my vehicle was written up, service time met estimated schedule of just under an hour, and customer service area was convenient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service at 1st Kia

by Don on 12/25/2022

Good quality work, completion on time and friendly helpful staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Nero EV first service experience

by Shaun on 10/05/2022

Fast, thorough, friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

1st Kia of Simi Valley

by Richard on 08/28/2022

My salesman, Jonathan Uhlman and the GM, Johnny Kia, made this experience a breeze! My finance manager Henry was amazing as well! Overall his was the best car buying experience we have ever had

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you First Kia in Simi, thank you Jessie Trujillo!!

by John on 08/14/2022

The shop is more like a family shop than just a dealership. This is the second car we have bought from Jessie Trujillo and the 5th Kia Soul we have bought from here. When we need another, we will again ask for Jessie and will go back here. We have all our service done here as well - fantastic shop!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Kia service

by Jay on 08/14/2022

All work was performed in a timely manner and the car was ready to go as promised

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First KIA

by Gary on 07/17/2022

The entire experience was an unexpected pleasure. My salesman, Noah, greeted me immediately on my arrival, and proved to be extremely knowledgeable about the vehicle. Noah was personable, very patient and attentive to me. He made the test drive and purchase experience so easy that I had no hesitation in deciding to purchase the vehicle the same day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love my Kia Sorento

by CindyP on 06/19/2022

Not pushy, informative, professionalism, wasn’t stressful at all. First time buying a vehicle that I didn’t feel traumatized during the process! Everyone was great especially our salesman Noah.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

First Rate KIA Dealership in Simi Valley, Ca

by John on 12/27/2021

Everything, it was very refreshing to walk into a Dealership & not be hounded as soon as I got out of my vehicle. Let me breath for a second.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great deal

by Lillian on 11/07/2021

The price was right; Eddie answered all our questions quickly and was very helpful with the new technology on the vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service at 1st Kia

by Don on 08/29/2021

As usual the friendly and helpful 1st Kia staff did an excellent job and completed the job in time as promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great overall experience

by John on 07/17/2021

No high-pressure tactics, very friendly people, very professional. All involved (sales, finance, parts, and manager) were great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

1st Kia

by Roberta on 06/23/2021

Everyone involved in the process of paying off my lease and getting me the best interest rate for paying the amount still due on the car was great. Kudos to Chris, Sid, and Henry for their friendliness, professionalism and making it so easy. Excellent dealership with wonderful personnel!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy Telluride Owner

by David on 05/04/2021

I truly enjoyed working with Sid Khan. From my first conversation he was pleasant, respectful, responsive and he seemed to work very hard to ensure I had a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

4th Kia Soul we have bought here.

by John on 04/25/2021

Quick, easy... and this is the 4th Kia Soul we have purchased from there. Debby was great, Jessie was great and the process was easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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