Long Beach BMW

We went to buy a used BMW 325i from Alberto at Long Beach BMW. After showing us the car and promising it would be topped off with gas and a red warning light would be fixed, he introduced us to Ash. Ash sold us a "Maintenance Program" that was better than a Warranty because it included coverage for everything on the car, including oil changes, brakes, tires, etc. He explained, "Two brake changes and it's already paid for." I asked specifically, "Does it cover the power seats if they go out?" He answered, "Yes." I asked, "What about the CD Player, does it cover that?" Ash answered, "Yes." "How many miles of coverage?" I asked. Ash answered, "Four years, unlimited miles. It's a time limit, not mileage." We agreed on a price of $2500. Then we sat and waited for one hour. After the sun set and the dealer was closing, Don, from finance, greeted us. He told us we didn't want the Maintenance Program, we wanted a Warranty, and the Warranty will cost twice as much. After explaining what Ash had told us, and arguing back and forth, Don agreed to sell us a 3 year, 36,000 mile Warranty for the same price. Defeated and tired, we agreed. Alberto brought us our car, warning light on, tank half full, and we drove off. I called the General Manager, Michael Rich, the next day, who transferred me to Finance Manager, Bruce Shipper. After explaining the bait and switch, and that we wanted what was agreed upon with Ash, and getting nowhere, I am filing my complaint here.