Cardinale Nissan

by toyotaman3 on 11/24/2008

This was the worst car buying experience I have had. The finance manager, P.J.,along with the sales associate, failed to inform me about the cost of their vehicle protection package until we were signing the paperwork. THE PACKAGE COST NEARLY $5000.00!!!! The Service contract is PRO RATED!! What this means is that even if you have less than 36,000mi (basic bumper to bumper warranty)on your car, and you want to trade it in because Nissan makes poor quality cars (and if you buy a Nissan, you will), you will be charged for that year of service you did not even use. My service contract cost over $2,100, 1 yr. and 1mo. later, they will only credit back $1,400 back to the lien holder (nmac).Their FREE OIL CHANGES FOR LIFE is a LIE! when your car reaches 30,000 miles, you have to get the Cardinale Way inspection (NOT required by Nissan) for a $300 fee otherwise they won't continue their Cardinale Way "FREE" OIL CHANGES. Believe me, Cardinale advertises great deals, but they make it up in other ways. I hope Salvatore Cardinale reads this and changes the way things are going in his dealerships. I cannot express enough how this dealership practices truly shameful, disgusting, dishonest way of business and I STRONGLY recommend that you look elsewhere for your next vehicle purchase. If you DO go to ANY Cardinale dealership, be smart, take a calculator, and be prepared to dispute anything you think is unfair or unnecessary because they will not inform you about any new fees and charges. Remember that you are their customer, you have the right to walk away.

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