Lexus Santa Monica
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Dealership Service Review
service Rating
Scheduled Service
Written by 05/12/2015
onI had an appt for my 15k mile service this past weekend. I appreciate the customer service at Santa Monica Lexus, Patrick Levenson assisted me with my car. He was professional, quick and made the process easy and smooth. Although the quote he gave me was a bit higher than I paid, I have no complaints. This was a good experience. My car was ready when promised and I look forward to future service with Santa Monica Lexus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable