Stevens Creek Subaru Service Reviews - 842080748 Dealerships
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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (650) 946-3233
  • Chat with Dealer
  • Awarded in 2015
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Service Rating:

RUDE

Written by cnj12981 on 12/13/12 10:44:57 AM PST Go back to Service reviews
Recommend this dealer? No

This place is HORRIBLE…. After 8 years I will never go back again!!! What ever happened to the customer always being right?? They were rude, nasty and call customers by vulgar names!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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Comments
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On behalf of the entire team at Stevens Creek Subaru, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We would like to further understand what happened as it helps us to grow as a dealership. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Sincerely, Mandy Taylor Customer Relations Manager mandy@stevenscreeksubaru.com 408.984.2001

  • By stvnscrksubaru
  • on 12/16/2013
  • 03:04:35 PM PST
  • (dealer response)
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