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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (408) 837-0052
  • Chat with Dealer
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Sales Rating Do not buy from this dealership. The worst buying experience I've ever had Written by mazenf1 on 08/05/14 11:56:31 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The worst buying experience I've ever had. I'd just like to note that if I could give 5 NEGATIVE stars, I'd certainly do so. I'm sick and tired of this dealership. These people should be ashamed of their business. They have no idea how to keep their business running or how to even treat their custom...
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Sales Rating Internet sales Written by larryggggg on 02/17/14 08:18:47 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

These guys were up front and more competitive than 8 other internet sales quotes. Their's was $17.2K and the best second was $18.2K. I decided not to trade in but got a loan from Navy Federal (best around). The only negative I had was they were trying to hard to sell us a maintenance policy. Othe...
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Sales Rating Typical Car Buying Experience Written by vwgirl08 on 04/30/13 08:26:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They were very accommodating until I signed the papers. Then know one could be found to return a phone call. They pulled four hard inquiries on my credit report and then told me "it's not a big deal, just write the agencies a letter to have them removed". At this point I am waiting on return calls f...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good experience and good deal on a 2012 JSW TDI from Pamela Verduzco Written by carguy1776 on 03/20/12 06:29:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We tried buying our 2012 JSW TDI from local dealers but they werenÂ’t competitive with Bay Area dealers. We go ot a dealers name from Consumer Reports Build & Buy Report (Capitol Volkswagen) and Pamela Verduzco responded quickly with a competitive price, she said they could get one that closely ma...
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Sales Rating Best Dealership experience in the South Bay Written by josealbanez on 03/01/12 02:33:44 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am so glad to have them as my supplier of Vehicles. I just bought a third VW from them and They have always been great providing Trully red carpet experience. They got my car and got it ready by the time i had to come to sign the papers...no delays whatsoever. I highly recommend this Dealer for th...
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